''send page'' as e-mail not working

Thread view:

Enable EMail Alerts

Start New Thread

Thread rating:

chazzmatt@gmail.com - 16 Dec 2005 13:31 GMT

''send page'' as e-mail not working

About a month ago, the IE feature ''send page'' as an e-mail stopped
working. Over the years I've used that feature DAILY to send articles
to friends with my notes. I do NOT want to send the page as an
''attachment'' or send only a URL. I want to send the entire page as an
e-mail as I've always done for years now. There's no reason I shouldn't
be able to.

But, starting about a month ago, suddenly Outlook will only let me send
as an attachment and even Outlook Express will only let me send as a
URL. (I tried using OE just to see if it would work.) On my company
computer this feature still works fine, but on my home computer it's
suddenly invalid.

The error message I get is "the current document can not be sent as
mail. Would you like to send a short cut instead? (Outlook Express) or
sometimes in Outlook the e-mail message opens up as empty but the page
is already made into an attachment. I do not want this! I want the page
INSIDE the e-mail message as it always has been.

I use Windows XP Pro, IE 6, Outlook 2003, and OE 6, using a computer I
built myself almost a year ago. SOMETHING has changed. I had downloaded
the usual Windows and Office patches and updates around that time, so I
suspect something Microsoft slipped in my computer has now broken that
IE feature. I did a system restore back to the earliest date I could
but to no avail.

Anyone else encounter this or have any ideas? I'm fairly knowledgeable
about computers and software -- I build my own computers and have done
so for friends too. But, this one stumps me. I saw one reference to
someone else having this problem in the news groups, but the suggestion
was to try disabling firewall and anti-virus. I did that temporarily,
but problem still persisted. I do think it has something to do with a
mis-guided security update or patch.

I am willing to edit the registry if I have to and I love that feature
so much I'm thinking about reformatting my hard drive if I have to and
starting over.

I just want this feature to work again. Thanks.

Reply to this Message

Alan - 16 Dec 2005 21:14 GMT

> ''send page'' as e-mail not working
>
[quoted text clipped - 10 lines]
> computer this feature still works fine, but on my home computer it's
> suddenly invalid.

Recent security updates installed? Check what is installed, what they do,
and if you find the cause consider removing it. Sometimes the updates set
your default security settings higher to help protect you. See what levels
are set and reduce as you feel is appropriate.

> The error message I get is "the current document can not be sent as
> mail. Would you like to send a short cut instead? (Outlook Express) or
[quoted text clipped - 7 lines]
> suspect something Microsoft slipped in my computer has now broken that
> IE feature.

Broken? You allowed the updates to be installed. Perhaps its worth
considering just what the updates do before YOU allow them to be installed?

I did a system restore back to the earliest date I could

> but to no avail.

A system restore does not restore all settings and changes. If that's what
you want to do look at third party programs. Start by looking at Nortons
Ghost.

> Anyone else encounter this or have any ideas? I'm fairly knowledgeable
> about computers and software -- I build my own computers and have done
[quoted text clipped - 3 lines]
> but problem still persisted. I do think it has something to do with a
> mis-guided security update or patch.

If it is something you have installed then how would those actions affect
the changes in a totally different program?

> I am willing to edit the registry if I have to and I love that feature
> so much I'm thinking about reformatting my hard drive if I have to and
> starting over.
>
> I just want this feature to work again. Thanks.

Start by looking at the updates you have installed, or allowed to be
installed. Some can be uninstalled, others can't. Investigate those
installed around the time of your problem, read what they do to find out if
any affect the area you now have an issue with.

And consider installing updates manually, then you can investigate what they
do and can make a conscious decision to install if it is needed. And a
decision not to install when you don't want to.

Reply to this Message

chazzmatt@gmail.com - 19 Dec 2005 04:55 GMT

I suspected the upates because it seemed to happen about the same time.
And I have updates scheduled to download automatically. When you read
the description they don't say much in normal English -- it's always
Microsoft gibberish. If they said "This update will stop your favority
feature from working" -- no i wouldn't install it. You seem to think
it said something like that. But, you pretty much have to install them
or else you are allowing critical security vulnerabilities -- or so the
warnings seem to say.

Reply to this Message