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MS Office Forum / Outlook / New Users / December 2005

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Problems with Outlook 2000

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mad NAT'er - 20 Dec 2005 20:43 GMT
I've been using Outlook 2000 since, well 2000.  It's been on my XP Pro
system for the past few years. I've never had any issues, but lately OL has
been crashing. I will go through fix-repair and some other gyrations and
something I do fixes it for awhile but then it starts crashing again in a
few days.  I don't know if this is related to a MS safety patch or something
else.  I've run virus scans and spyware scans. My system is clean but
something is obviously wrong.  Any ideas?
mad NAT'er - 21 Dec 2005 00:53 GMT
I may have fixed this. At least for now it appears to be working.  I ran
scanpst.exe and it fixed some "minor" errors. I also noticed that
mailbox.pst was getting very large.  I archived the older emails and things
appear more stable for now.

> I've been using Outlook 2000 since, well 2000.  It's been on my XP Pro
> system for the past few years. I've never had any issues, but lately OL
[quoted text clipped - 3 lines]
> something else.  I've run virus scans and spyware scans. My system is
> clean but something is obviously wrong.  Any ideas?
K. Orland - 21 Dec 2005 14:32 GMT
Can you provide further information please:

1) Email environment (Exchange, POP3, etc.)
2) Any error messages/numbers
3) What is the size of your PST if you're using one?

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Kathleen Orland
Outlook Tips: http://www.outlook-tips.net/ 
http://www.howto-outlook.com/
Outlook & Exchange Solutions Center: http://www.slipstick.com 

> I've been using Outlook 2000 since, well 2000.  It's been on my XP Pro
> system for the past few years. I've never had any issues, but lately OL has
[quoted text clipped - 3 lines]
> else.  I've run virus scans and spyware scans. My system is clean but
> something is obviously wrong.  Any ideas?
mad NAT'er - 22 Dec 2005 23:38 GMT
I thought I'd had it fixed but it's happening again.  Frequent crashes....
System is XP Pro w/1GB RAM

> Can you provide further information please:
>
> 1) Email environment (Exchange, POP3, etc.)
  Coprprate or Workgroup, Oultook 2000, POP3

> 2) Any error messages/numbers
  No error number.  "Microsoft Outlook has encountered a problem and needs
to close.  We are sorry for the invoncenience.  If you were in the middle of
something, the information you were working on might be lost.  Please tell
Microsoft about this problem.  We have created an error report that you can
send....."  You've seen this before I'm sure.  I looked through the report
details but saw nothing which would lead *me* to what is wrong.  76 modules,
4 Threads, Memory dumps, etc....

> 3) What is the size of your PST if you're using one?
  ~258Mb

I've gone through Fix/Repair again but it's not stopping the crashes. I also
ran xcanpst.exe but only found and fixed minor errors.

Any ideas?

>> I've been using Outlook 2000 since, well 2000.  It's been on my XP Pro
>> system for the past few years. I've never had any issues, but lately OL
[quoted text clipped - 5 lines]
>> else.  I've run virus scans and spyware scans. My system is clean but
>> something is obviously wrong.  Any ideas?
 
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