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MS Office Forum / Outlook / New Users / December 2005

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Outlook Does Not Recognize One or More Names!

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MS - 21 Dec 2005 04:22 GMT
Using Microsoft Office 2003, all the latest updates.

I get that error message now, when I click "Send" on an e-mail message to
someone who does not appear in my address book, or to whom I did not send
mail to or receive mail from before, and the mail will not go into the
Outbox, to be sent. What is causing that?

Of course I will sometimes write to people whom are not in my address book,
and with whom I have not corresponded before. Of course Outlook will not
always recognize an e-mail address I am sending a message to. Why that
should generate an error message, and refuse to send the e-mail?

This evening is the first time that has happened. Does anyone know what is
causing it, and how I can fix such strange behavior?
Lanwench [MVP - Exchange] - 21 Dec 2005 04:34 GMT
> Using Microsoft Office 2003, all the latest updates.
>
[quoted text clipped - 11 lines]
> This evening is the first time that has happened. Does anyone know
> what is causing it, and how I can fix such strange behavior?

What kind of email account do you use?
What NDR/bounce message do you get, if any?
Vanguard - 21 Dec 2005 05:09 GMT
> Using Microsoft Office 2003, all the latest updates.
>
[quoted text clipped - 8 lines]
> always recognize an e-mail address I am sending a message to. Why that
> should generate an error message, and refuse to send the e-mail?

When you get a specific error message from any Microsoft product, a good
starting point to do your own research to solve the problem is to search
Microsoft's HUGE support knowledgebase site at
http://support.microsoft.com/.  From a simple search on the error string you
mention, one article found was:

http://support.microsoft.com/kb/823662

If that doesn't apply, read the other articles found by the search.

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Diane Poremsky [MVP] - 21 Dec 2005 05:12 GMT
is the address a properly formatted SMTP address? if you typed it in, did
you mistype a comma for a period or a space in the domain name?

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Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
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> Using Microsoft Office 2003, all the latest updates.
>
[quoted text clipped - 11 lines]
> This evening is the first time that has happened. Does anyone know what is
> causing it, and how I can fix such strange behavior?
 
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