Just upgraded Office from 2002 (XP) to 2003; a couple of questions arise:

1) Outlook icon is no longer on the desktop?? this wasn't just a shortcut;
used to be able to use it to set profile options; have to do this from
control panel now?
2) Every folder in Outlook (including public Exchange folders) is sorted by
"Sent date", as intended, but now they are also "Group by" (View-Arrange
by-Show in Groups). I hate this, and I can turn it off one folder at a time,
but I have > 200 public folders!! How can I turn this foolishness off for
all folders in one swoop?
3) Outlook cannot successfully create a *complete* OST file; It only syncs a
few folders, and no public folders. Again, I can sync one folder at a time
(via Tools-Send/Receive-This folder), but Outlook 2002 would sync *all*
Exchange folders via Send All. How can I achieve this now in 2003?

Thanks