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MS Office Forum / Outlook / New Users / February 2006

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Outlook 2003 closes on print....

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Jim - 12 Jan 2006 15:56 GMT
One of our users has a strange problem...when he tries to print any email in
Outlook 2003 it closes.  No error message.   The document never makes it to
the printer's queue.

I have un/re-installed the printer's drivers.  I have also run the Office
2003 Repair, but the problem remains.

I read something on Google Groups about an XPrint addin, but that addin is
not on his system (at least no in Outlook's Addin Manager).

Any ideas?  This is just nuts.
Jim - 03 Feb 2006 04:12 GMT
FYI....the problem was an Outlook add-in called Spam Bully 3.

It had been working fine....  Evidentially it just freaked out.

Once this badly written software was removed, printing resumed as normal.

Jim

> One of our users has a strange problem...when he tries to print any email
> in Outlook 2003 it closes.  No error message.   The document never makes
[quoted text clipped - 7 lines]
>
> Any ideas?  This is just nuts.
danielandmary54@gmail.com - 04 Feb 2006 06:01 GMT
What kind of printer?

We've had all versions of SpamBully and they have worked quite nicely
for us.
Jim - 05 Feb 2006 20:13 GMT
It didn't seem to matter.  We tried 4 different printers with the same
results....until we killed the bully.

> What kind of printer?
>
> We've had all versions of SpamBully and they have worked quite nicely
> for us.
 
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