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MS Office Forum / Outlook / New Users / April 2006can't send or receieve emails using wireless connection
I've just set up my toshiba tecra with a netgear wireless router, and whilst I can get onto the internet, I can't send or receive email. Are there settings which I need to alter IN oUTLOOK 2003 to achieve this? Any help appreciated. cheers DW Do you receive any errors? > I've just set up my toshiba tecra with a netgear wireless router, and > whilst I can get onto the internet, I can't send or receive email. Are > there settings which I need to alter IN oUTLOOK 2003 to achieve this? Yes indeed, 'unable to find the email server - please verify' and 'the server name you entered can not be found on the network' Sounds like you've connectivity issues when you're connected wirelessly. Can you PING your mail server(s) when connected wirelessly? > Yes indeed, 'unable to find the email server - please verify' and > 'the server name you entered can not be found on the network' How do I do that? cheers DW > How do I do that? Open a command line window and type ping yourmailserver where "yourmailserver" is the name of your mail server.  SignatureBrian Tillman tried that - no response. last night i tried all kinds of things but nothing. when i tried again this morning it worked first time ok - now later it's not working again. I can't understand why it should work one time and then not the next? > tried that - no response. last night i tried all kinds of things but > nothing. when i tried again this morning it worked first time ok - now > later it's not working again. I can't understand why it should work > one time and then not the next? Even though you are using Googlegroups, please could you quote at least some of the post you are replying to, so we can all follow the thread. Thank you. > tried that - no response. last night i tried all kinds of things but > nothing. when i tried again this morning it worked first time ok - now > later it's not working again. I can't understand why it should work > one time and then not the next? Check your router's MTU setting. You may have to lower it. SignatureBrian Tillman I have same problem as dsds1, have pinged and inserted relevant numbers but still doesn't work. You say check MTU setting, what is that please and what do I need to do with it ? Thanks > > tried that - no response. last night i tried all kinds of things but > > nothing. when i tried again this morning it worked first time ok - now > > later it's not working again. I can't understand why it should work > > one time and then not the next? > > Check your router's MTU setting. You may have to lower it. http://www.google.com/search?sourceid=navclient&ie=UTF-8&rls=GGLG,GGLG:2006-15,G GLG:en&q=mtu+setting SignatureMilly Staples [MVP - Outlook] Post all replies to the group to keep the discussion intact. All unsolicited mail sent to my personal account will be deleted without reading. After furious head scratching, MEJdance asked: | I have same problem as dsds1, have pinged and inserted relevant | numbers but still doesn't work. You say check MTU setting, what is [quoted text clipped - 8 lines] || -- || Brian Tillman Thanks Milly Having followed the recommendation to Ping I am not getting any fragmentation. I am reluctant to change any settings as I have found warnings re use of Registry Editor in Windows 2000. Do you have any other suggestions on how I can get Outlook to send/receive messages. When I try I get the BTBroadband connection message, "Dialing", long pause then nothing, "Redialing", etc. > http://www.google.com/search?sourceid=navclient&ie=UTF-8&rls=GGLG,GGLG:2006-15,G GLG:en&q=mtu+setting > [quoted text clipped - 10 lines] > || -- > || Brian Tillman |
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