Connecting to Internet via Outlook

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Dave Smithz - 01 Feb 2006 00:46 GMT

Hi there,

I setup a friends PC who has Broadband via a USB modem (Therefore it has to
go through a dialup process). They complain that when they open Outlook
first, it just fails the send and receive rather then trying to connect to
the internet.

Therefore when they open IE, it automatically dials and connects as we have
set this, but despite under the connections tab for an email account,
setting this to "connect using my phone line" or connect using IE, it just
does not seem to behave that way.

Is there another setting somewhere or could I be doing something wrong?

Thanks in advance.

David

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Brian Tillman - 01 Feb 2006 01:02 GMT

> I setup a friends PC who has Broadband via a USB modem (Therefore it
> has to go through a dialup process).

Get an inexpensive router. Most routers have the ability to store the
broadband connection credentials so that the connection is always on. In
fact, some broadband modems have this feature as well. Consult the modem's
documentation. Be sure to run a good firewall. Connecting a PC directly to
the Internet can be troublesome.

> They complain that when they
> open Outlook first, it just fails the send and receive rather then
> trying to connect to the internet.

Try setting Outlook to use the LAN connection.

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Brian Tillman

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Dave Smithz - 01 Feb 2006 10:10 GMT

> Get an inexpensive router. Most routers have the ability to store the
> broadband connection credentials so that the connection is always on. In
> fact, some broadband modems have this feature as well. Consult the
> modem's documentation. Be sure to run a good firewall. Connecting a PC
> directly to the Internet can be troublesome.

Tried to convince them of this. But they wont have it. They were sent a
wireless router by BT but they want to keep using there USB one as they are
happy with it.

>> They complain that when they
>> open Outlook first, it just fails the send and receive rather then
>> trying to connect to the internet.
>
> Try setting Outlook to use the LAN connection.

I'll try this as well, but really conused as why it does just not work they
way I had it set.

> Brian Tillman

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Brian Tillman - 01 Feb 2006 16:00 GMT

> Tried to convince them of this. But they wont have it. They were sent
> a wireless router by BT but they want to keep using there USB one as
> they are happy with it.

However, a USB modem and a router are completely different appliances
performing completely separate functions.

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Brian Tillman

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