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Boe - 04 Feb 2006 00:27 GMT

Hello,

I'm using Outlook 2003 with all the patches. Some of my clients receive my
attachments no problem. Some get a winmail.dat file instead. Is there any
way to keep all the formatting and pictures but send files to everyone so
that they receive them properly?

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Patricia Cardoza [MSFT] - 04 Feb 2006 00:37 GMT

This can be avoided by changing your mail format from Rich Text to Plain
Text or HTML. Go to Tools, Options, Mail Format.

Some mail clients can't understand Rich Text emails.

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Patricia Cardoza

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> Hello,
>
> I'm using Outlook 2003 with all the patches. Some of my clients receive
> my attachments no problem. Some get a winmail.dat file instead. Is there
> any way to keep all the formatting and pictures but send files to everyone
> so that they receive them properly?

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Boe - 04 Feb 2006 16:44 GMT

Thanks - I believe I have everything set for HTML currently but they have
that issue when opening in hotmail.

> This can be avoided by changing your mail format from Rich Text to Plain
> Text or HTML. Go to Tools, Options, Mail Format.
[quoted text clipped - 7 lines]
>> there any way to keep all the formatting and pictures but send files to
>> everyone so that they receive them properly?

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Brian Tillman - 06 Feb 2006 15:19 GMT

> Thanks - I believe I have everything set for HTML currently but they
> have that issue when opening in hotmail.

If you have these recipients in your Contacts folders, make sure the
Internet Mail option for those recipients has "Let Outlook decide" ad the
sending format. Open the recipient Contact recotrd and double-click the
email address.

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Brian Tillman

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Boe - 06 Feb 2006 15:44 GMT

I think that might be it - it was set for Rich Text! Is there a way to
select all my contacts and change this setting to be the default?

>> Thanks - I believe I have everything set for HTML currently but they
>> have that issue when opening in hotmail.
[quoted text clipped - 3 lines]
> sending format. Open the recipient Contact recotrd and double-click the
> email address.

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Brian Tillman - 07 Feb 2006 01:40 GMT

> I think that might be it - it was set for Rich Text! Is there a way
> to select all my contacts and change this setting to be the default?

Not that I'm aware.

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Brian Tillman

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