Keep copy of forwarded messages in Inbox

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Linnane - 15 Feb 2006 11:10 GMT

If a message arrives in my Inbox and I forward it to someone, I still want
the message to stay in my Inbox. But it doesn't - it disappears to my sent
box.

I want it to be in both places. Still in my Inbox, with a copy in by Outbox
showing that I did forward it to a colleague.

This was automatic in Outlook Express so I am lost. How do I force this in
Outlook please?

Thank you.
Linnane

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Vince Averello [MVP-Outlook] - 15 Feb 2006 11:21 GMT

Do you have your Inbox sorted by the icon column by any chance since
normally Outlook keeps a message forwarded from your Inbox in your Inbox.
Check to see how the folder is sorted.

> If a message arrives in my Inbox and I forward it to someone, I still want
> the message to stay in my Inbox. But it doesn't - it disappears to my
[quoted text clipped - 8 lines]
> in
> Outlook please?

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Linnane - 15 Feb 2006 11:31 GMT

My Inbox is sorted by Received Date. I have just checked with my colleagues.
One says she has the same thing as me. The other says that it stays in her
Inbox and goes in her sent box (what I would like to happen on my computer).

Any other suggestions?
Thank you very much for your help.

Linnane

> Do you have your Inbox sorted by the icon column by any chance since
> normally Outlook keeps a message forwarded from your Inbox in your Inbox.
[quoted text clipped - 12 lines]
> > in
> > Outlook please?

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Vince Averello [MVP-Outlook] - 16 Feb 2006 09:34 GMT

Is your Inbox folder filtered in any way? If you do a Find or Advanced Find,
can you locate the original message?

> My Inbox is sorted by Received Date. I have just checked with my
> colleagues.
[quoted text clipped - 5 lines]
> Any other suggestions?
> Thank you very much for your help.

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Brian Tillman - 15 Feb 2006 16:49 GMT

> I want it to be in both places. Still in my Inbox, with a copy in by
> Outbox showing that I did forward it to a colleague.

You can't have a message stay in the Outbox. That's only a temporary
holding location for messages that have not yet been sent. As soon as they
get sent they will leave that folder and there's nothing you can do about
that. You WANT them to leave that folder.

> This was automatic in Outlook Express so I am lost. How do I force
> this in Outlook please?

With your Inbox displayed, click View>Arrange By>Current View and tell us
what view is selected.

Signature

Brian Tillman

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Linnane - 15 Feb 2006 20:37 GMT

sorry, Brian.. I meant "sent" box. The technician came round this evening
and did something and now it works properly... one copy still in Inbox and
one in sent.

Thank you both. At least I felt I hadn't called him out for nothing.
Linnane

> > I want it to be in both places. Still in my Inbox, with a copy in by
> > Outbox showing that I did forward it to a colleague.
[quoted text clipped - 9 lines]
> With your Inbox displayed, click View>Arrange By>Current View and tell us
> what view is selected.

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