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MS Office Forum / Outlook / New Users / February 2006

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Autocomplete function works only once

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Kyle Roberts - 21 Feb 2006 01:50 GMT
Hi, I have just installed Outlook 2003 and updated it to SP2. I use the "To"
button to add a name to an e-mail (ex: Kyle Roberts kyles609@nospam.com) and
send the e-mail. The next time I go into the to field and type ky... it
gives me the option to autocomplete the address. That is what I want, but
the problem is when I shutdown outlook and reboot all the autocomplete
information is gone. When I type ky... it doesnt give any options to
autocomplete and I need to browse the name in the contacts again. I have
searched the net and havnt been able to come up with anything. Any help
would be really appreciated.

Thanks,
  Kyle
Kyle Roberts - 21 Feb 2006 02:18 GMT
Throughout researching I have realized I am supposed to have an NK2 file in
"AppData\Microsoft\Outlook" I have looked at my other computer running
outlok 2003 and I have this file, however on the affected computer there is
no sign of it. I have prefs set to view all files and have tried searches as
well (*.nk2) There isnt even a temporary nk2 file anywhere on the machine
while outlook is running like I kind of thought there may be.

Thanks for the help

> Hi, I have just installed Outlook 2003 and updated it to SP2. I use the
> "To" button to add a name to an e-mail (ex: Kyle Roberts
[quoted text clipped - 8 lines]
> Thanks,
>   Kyle
Brian Tillman - 21 Feb 2006 02:39 GMT
> Throughout researching I have realized I am supposed to have an NK2
> file in "AppData\Microsoft\Outlook" I have looked at my other
[quoted text clipped - 3 lines]
> temporary nk2 file anywhere on the machine while outlook is running
> like I kind of thought there may be.

Sounds like your mail profile may be damaged.  Try a new one.
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Brian Tillman

Russ Valentine [MVP-Outlook] - 21 Feb 2006 04:00 GMT
Was this an upgrade or clean install?
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Russ Valentine
[MVP-Outlook]

> Throughout researching I have realized I am supposed to have an NK2 file
> in "AppData\Microsoft\Outlook" I have looked at my other computer running
[quoted text clipped - 17 lines]
>> Thanks,
>>   Kyle
 
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