Outlook 2003 crash on startup in WinXP

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ranarula@gmail.com - 21 Feb 2006 19:04 GMT

My outlook has suddenly started crashing due on startup. It was working
fine till a couple of days back. I haven't installed anything related
to outlook except the normal update from Microsoft.
I am using Outlook 2003 on XP.

I tried the various solutions I could google in for but of no help.

Here is the list of things(found in some post) I have already tried
without any luck

- Reinstall Outlook
- Create a New Profile
- Tried running outlook in Safe Mode (the safe mode is also crashing
the same way as normal startup)
- Remove outcmd.dat
- Ran pstscan.exe on all my pst files.

The Outlook doesnt come up for more than 20 secs & goes off without any
message.
I tried to find for any logs of the error but couldnt find any. Nothing
was found in the Event Logs as well.

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K. Orland - 22 Feb 2006 16:39 GMT

Have you updated/upgraded your antivirus at all? Are you virus scanning
incoming/outgoing email at all?

Signature

Kathleen Orland
Blessed are the cracked, for it is they who let in the light
Outlook Tips: http://www.outlook-tips.net/
http://www.howto-outlook.com/

> My outlook has suddenly started crashing due on startup. It was working
> fine till a couple of days back. I haven't installed anything related
[quoted text clipped - 17 lines]
> I tried to find for any logs of the error but couldnt find any. Nothing
> was found in the Event Logs as well.

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ranarula@gmail.com - 26 Feb 2006 17:51 GMT

I have managed to get hold of the issue. The issue seems to be an
application "mobile Phone Tools" that I installed to manage & connect
to my mobile phone. I uninstalled the application & the Outlook is up.

Thanks for the heads up Kathleen

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