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MS Office Forum / Outlook / New Users / February 2006

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Email address book showing duplicates - Contacts Doesnt? HELP

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Sally M - 21 Feb 2006 21:33 GMT
System: Running Outlook from Office XP on Windows 2000.

When I go to a new email message and click the "To" to bring up the
address book, there are several duplicates of the same contact listed.
These do not occur in the regular contacts folder.

The default email address book is set to be the same as the outlook
contacts folder.

If I delete the one in the contacts folder both of them dissapear from
the email address book.

Anybody have any idea what is going on?

Many Thanks,

S
Russ Valentine [MVP-Outlook] - 21 Feb 2006 21:59 GMT
Look more carefully. I doubt these are duplicates.
The Outlook Address Book lists each electronic address for a Contact
separately.
Bet you a dollar that's what you're seeing.
Signature

Russ Valentine
[MVP-Outlook]

> System: Running Outlook from Office XP on Windows 2000.
>
[quoted text clipped - 13 lines]
>
> S
Sally M - 22 Feb 2006 21:08 GMT
Ok here's the deal. If I "Add" the duplicates to the "To" portion of
the email it gives me:

To:
JOEBLOGGDUPE(Email)
JOEBLOGGDUPE(BusinessFax)

If I search contacts for JOEBLOGGDUPE I get 1 result. If I delete that
1 contact, both duplicates are removed from the address book.

Any ideas as to why it's listing all of my contacts with a Business
Fax# into the email address book?

Many thanks.

Sally

>Look more carefully. I doubt these are duplicates.
>The Outlook Address Book lists each electronic address for a Contact
>separately.
>Bet you a dollar that's what you're seeing.
Russ Valentine [MVP-Outlook] - 22 Feb 2006 21:40 GMT
Yes. Of course.
And I already explained it to you. "The Outlook Address Book lists each
electronic address for a Contact
separately."
A Fax number is an electronic address because you can send an Outlook
message to a fax number.
Signature

Russ Valentine
[MVP-Outlook]

> Ok here's the deal. If I "Add" the duplicates to the "To" portion of
> the email it gives me:
[quoted text clipped - 17 lines]
>>separately.
>>Bet you a dollar that's what you're seeing.
 
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