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MS Office Forum / Outlook / New Users / February 2006

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outlook 2003 does not auto receive on outlook start up

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Tom - 26 Feb 2006 07:29 GMT
outlook 2003
checked settings for

include all groups when send/receive
check every 2 minutes
check on exit

it will check on exit and when I manually press send/receive
but not on outlook start up
Russ Valentine [MVP-Outlook] - 26 Feb 2006 12:13 GMT
It is difficult to determine why automatic polling is failing when you do
not post your mail account type or connection types. If automatic polling
once worked and now fails, you also need to examine what changes were made
to your setup before automatic polling stopped working.

In general, here are the reasons automatic polling might fail in Outlook:
1. You have created an unrealistic polling interval (like yours). Many users
set their polling interval to 1 minute thinking they will be downloading
mail continuously as it arrives. Such settings are not recommended. They put
an unnecessary strain on mail servers and can create conflicting polling
requests that can damage your Send/Receive Group or even your account
settings. 10 minutes is the recommended minimum.
2. While exiting Outlook, you inadvertently set your profile to Work Offline
(this option is immediately above the Exit command in the File menu).
3. You have a damaged Send/Receive Group as documented here:
http://support.microsoft.com/support/kb/articles/q312/3/36.asp
4. You have overridden your Send/Receive Group settings as documented here:
http://support.microsoft.com/support/kb/articles/q320/8/36.asp
5. Your mail account settings are corrupt. Recreate your mail account from
scratch.
6. Firewall software is blocking your transmission. Disable your Firewall
temporarily to see if automatic polling is restored.

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Russ Valentine
[MVP-Outlook]

> outlook 2003
> checked settings for
[quoted text clipped - 5 lines]
> it will check on exit and when I manually press send/receive
> but not on outlook start up
Tom - 26 Feb 2006 15:48 GMT
Thank you,
I re-created the account and that did the job.   Thanks for your time!!!

> It is difficult to determine why automatic polling is failing when you do
> not post your mail account type or connection types. If automatic polling
[quoted text clipped - 29 lines]
>> it will check on exit and when I manually press send/receive
>> but not on outlook start up
Russ Valentine [MVP-Outlook] - 26 Feb 2006 16:09 GMT
I'd also increase your polling interval to 10 minutes or more to prevent
future problems.
Signature

Russ Valentine
[MVP-Outlook]

> Thank you,
> I re-created the account and that did the job.   Thanks for your time!!!
[quoted text clipped - 33 lines]
>>> it will check on exit and when I manually press send/receive
>>> but not on outlook start up
Tom - 27 Feb 2006 01:43 GMT
Yes I did, Thank You

> I'd also increase your polling interval to 10 minutes or more to prevent
> future problems.
[quoted text clipped - 36 lines]
>>>> it will check on exit and when I manually press send/receive
>>>> but not on outlook start up
 
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