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MS Office Forum / Outlook / New Users / February 2006

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Outlook Encountered a proplem

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Mahmoud - 26 Feb 2006 09:02 GMT
Dears.
Every time I quite from the Outlook 2003, it gives me an error message "
outlook encountered a proplem and must be close......"

What Can I Do to remove this messag?
Vince Averello [MVP-Outlook] - 26 Feb 2006 09:29 GMT
Do you have any more info on the message? Have you installed anything
recently?

> Dears.
> Every time I quite from the Outlook 2003, it gives me an error message "
> outlook encountered a proplem and must be close......"
>
> What Can I Do to remove this messag?
Mahmoud - 26 Feb 2006 11:08 GMT
NO, i did not install
details are:

AppName: outlook.exe AppVer: 11.0.5207.5 ModName: btsendto_office.dll

ModVer: 4.0.1.1500 Offset: 00004904

following files will be included
:C:\DOCUME~1\MMETWA~1\LOCALS~1\Temp\3c27_appcompat.txt

> Do you have any more info on the message? Have you installed anything
> recently?
[quoted text clipped - 4 lines]
>>
>> What Can I Do to remove this messag?
Vince Averello [MVP-Outlook] - 27 Feb 2006 11:33 GMT
That DLL seems to be part of a BlueTooth package. Any chance you can
uninstall it temporarily as a test?

> NO, i did not install
> details are:
[quoted text clipped - 5 lines]
> following files will be included
> :C:\DOCUME~1\MMETWA~1\LOCALS~1\Temp\3c27_appcompat.txt
 
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