Expanding folders when new messages arrive

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Jill - 27 Feb 2006 20:07 GMT

I just converted to Outlook from Outlook Express and I am having difficulty
finding some of the settings. I want to be able to be hear the new message
tone, click on Outlook and where ever the new message are the folders will be
expanded. Or maybe I should explain it like this, when I hear a new message
sound, I go to the inbox and it's not there, but in one of the sub folders
and I have to click on each sub folder to find the new message. I have about
15 rules set up for when a particular person sends me an email it goes into a
specific folder. Could this have anything to do with it? Thanks to anyone who
can help me:)

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Brian Tillman - 28 Feb 2006 00:11 GMT

> I just converted to Outlook from Outlook Express and I am having
> difficulty finding some of the settings. I want to be able to be hear
[quoted text clipped - 6 lines]
> Could this have anything to do with it? Thanks to anyone who can help
> me:)

Why are those folders subfolders of your Inbox? Why do you not put them at
the same level as your inbox? They would then appear both in the Folder
List and in the Mail view of the Navigation Pane (if you're using Outlook
2003) and you'll see the unread count easily. There's nothing special about
subfolders of the Inbox and a new message appearing in one of them has no
effect on the Inbox. It will not automatically expand it.

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Brian Tillman

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