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MS Office Forum / Outlook / New Users / March 2006Please help with returned emails from new domain
My home email is through Road Runner. I use Outlook 2003, with RR's mail servers. My work email is my own domain, registered with Network Solutions, hosted by GoDaddy. I've been with Godaddy about two weeks. Ever since then, I cannot send an email from Outlook/RR to my work domain. It immediately comes back as undeliverable. If needed, I will find the error messages. The interesting thing is that if I set up Outlook Express on my RR account, the emails to my work domain go through just fine. Does this particular issue ring a bell to anyone? What is it about Outlook that would isolate the problem to it? jm Do you get any error messages? > My home email is through Road Runner. I use Outlook 2003, with RR's mail > servers. [quoted text clipped - 14 lines] > Outlook > that would isolate the problem to it? > My home email is through Road Runner. I use Outlook 2003, with RR's > mail servers. [quoted text clipped - 6 lines] > comes back as undeliverable. If needed, I will find the error > messages. The error probably says that relaying is not allowed. My guess is that you're not properly authenticating to the outgoing server and ISP.  SignatureBrian Tillman > > My home email is through Road Runner. I use Outlook 2003, with RR's > > mail servers. [quoted text clipped - 9 lines] > The error probably says that relaying is not allowed. My guess is that > you're not properly authenticating to the outgoing server and ISP. I just tried sending from Outlook again, and received this message: "The user does not accept email in non-Western (non-Latin) character sets." This is not the same error I received last week, but I did not save any of those. What is up with this error regarding "non Western character sets?" Again, it only happens from Outlook, not when I use OE from the same RR account. jm > I just tried sending from Outlook again, and received this message: > > "The user does not accept email in non-Western (non-Latin) character > sets." This is fairly clear. You're using a non-Western encoding when you compose your message and the recipient won't accept it. Check your encoding by clicking Tools>Options>Mail Format>International Options. SignatureBrian Tillman > > I just tried sending from Outlook again, and received this message: > > [quoted text clipped - 4 lines] > your message and the recipient won't accept it. Check your encoding by > clicking Tools>Options>Mail Format>International Options. I wish it were that clear, really. It's set to Western European (ISO). Also, another person told me today that their emails to me are getting kicked back. jm > I wish it were that clear, really. It's set to Western European > (ISO). What's in Control Panel's Regional and Language Options? SignatureBrian Tillman The problem here is with your hosting. I work for a construction software company and whenever we send out mass emails it is not uncommon for some of our intended recipients to bounceback with this same error. Not coincidentally, all of these users are registered with GoDaddy. Apparently sending emails in Outlook, say in RichText (not sure which format exactly but one of these is causing the problem) causes this error for GoDaddy users. GoDaddy has a FAQ article for users who experience this problem: To accept e-mail messages written in other languages 1. From the Hosting & Email menu, click Email Accounts. 2. On the Manage Email Accounts page, click Manage Free Accounts or Manage Email Accounts. 3. Click the hyperlink of the account you want to modify. The Setup Email Account page displays. 4. From the Accept non-Western (Latin) Messages field, select Yes. Hope that helps. Joshua > > > I just tried sending from Outlook again, and received this message: > > > [quoted text clipped - 12 lines] > > jm |
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