Outlook can't be started up in Terminal Server

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Astin - 03 Mar 2006 06:06 GMT

Hi there,
My outlook 2003 can't be strated up when our terminal server user logs into
the server. THere is an error shown that " Cannot start Microsft Outlook. The
program is not registered properly. Please run set up again." I'm trying to
reinstall MS office and re-activated the product again but it still doesn't
work. However, if I log in on the terminal server by using administrator
account or any authorized user as administrator, there is no problem at all.
I can't find the reason why????
Is there anyone being able to help me to sort this out?

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Lanwench [MVP - Exchange] - 04 Mar 2006 18:18 GMT

> Hi there,
> My outlook 2003 can't be strated up when our terminal server user
[quoted text clipped - 6 lines]
> why????
> Is there anyone being able to help me to sort this out?

If you temporarily grant this user admin rights and run Outlook once, does
it work?
You might try posting this (and other TS-related questions) in
microsoft.public.windows.terminal_services for more help.

Reply to this Message

Lars - 11 Apr 2006 02:10 GMT

I added my users to the local admin group, and they were able to open Outlook
and their profile was migrated. But when I removed them from the local admin
group, they were not able to open Outlook again.

Please clarify the URL for the user group you are referring to?
microsoft.public.windows.terminal_services

Thanks,
Lars

> > Hi there,
> > My outlook 2003 can't be strated up when our terminal server user
[quoted text clipped - 11 lines]
> You might try posting this (and other TS-related questions) in
> microsoft.public.windows.terminal_services for more help.

Reply to this Message

Lanwench [MVP - Exchange] - 11 Apr 2006 04:37 GMT

> I added my users to the local admin group, and they were able to open
> Outlook and their profile was migrated. But when I removed them from
> the local admin group, they were not able to open Outlook again.

How did you reinstall Office/Outlook? You need to do it from the console,
add/remove programs....make sure you specify that all components are to be
run from the server.

> Please clarify the URL for the user group you are referring to?
> microsoft.public.windows.terminal_services

I don't know how you'd access it from the web interface. Try using a
newsreader like Outlook Express or Forte Agent, etc., instead. Everything's
a lot easier that way...including searching, which is always a good idea to
do before you post, as well as mark messages to be watched, and filter based
on replies to your posts.

The Microsoft public news server is news.microsoft.com and you can subscribe
to as many groups as you like.

> Thanks,
> Lars
[quoted text clipped - 14 lines]
>> You might try posting this (and other TS-related questions) in
>> microsoft.public.windows.terminal_services for more help.

Reply to this Message

Lars - 11 Apr 2006 05:11 GMT

I installed according to the instructions Microsoft has posted regarding
installing Office2003 on Terminal Servers. I did it via Control Panel -->
Add/Remove Programs.
I see others have the same issues as I - but can any one confirm, if it is
possible to open Outlook on a Terminal Server for the first time as a regular
user, or do they really have to be member of the local administrator group on
the TS server?

I did select all the default settings regarding "Run this program from this
computer."
It was recommended not to change any settings here.

I thought by having the users open Outlook first time being a member of
local admin group and then take them out of the group would be possible. But
they are not able to open Outlook again without being a member of local
administor group.

Did I over see something in the instructions on how to install Office2003 on
a Terminal Server???

Really appreciate some help here, since my boss does not like to have all
our users being members of the local admin group, since that also give them
permission to shut down the server, instead of only log out....

Thanks,
Lars

> > I added my users to the local admin group, and they were able to open
> > Outlook and their profile was migrated. But when I removed them from
[quoted text clipped - 34 lines]
> >> You might try posting this (and other TS-related questions) in
> >> microsoft.public.windows.terminal_services for more help.

Reply to this Message

Lanwench [MVP - Exchange] - 27 Apr 2006 14:55 GMT

> I installed according to the instructions Microsoft has posted
> regarding installing Office2003 on Terminal Servers. I did it via
[quoted text clipped - 23 lines]
> Thanks,
> Lars

Sorry for the delay - I just saw this reply. Did you try posting in the TS
group as I recommended?

>>> I added my users to the local admin group, and they were able to
>>> open Outlook and their profile was migrated. But when I removed
[quoted text clipped - 35 lines]
>>>> You might try posting this (and other TS-related questions) in
>>>> microsoft.public.windows.terminal_services for more help.

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