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MS Office Forum / Outlook / New Users / March 2006

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Outlook 2003 Receive e-mails many times...

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Mahmoud - 05 Mar 2006 10:29 GMT
Dear, My Outlook 2003 is receiveing the same e-mails messages many times
(every time the outlook 2003 send/receive) , it receives the messages again.
I think there's a patch from microsoft to solve this problem, but I do not
know where to get it
Help me pease
Milly Staples [MVP - Outlook] - 05 Mar 2006 17:58 GMT
The "patch" is to disable your AV from scanning incoming/outgoing mail.

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Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.  All
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After furious head scratching, Mahmoud asked:

| Dear, My Outlook 2003 is receiveing the same e-mails messages many
| times (every time the outlook 2003 send/receive) , it receives the
| messages again. I think there's a patch from microsoft to solve this
| problem, but I do not know where to get it
| Help me pease
Brian Tillman - 05 Mar 2006 19:59 GMT
> Dear, My Outlook 2003 is receiveing the same e-mails messages many
> times (every time the outlook 2003 send/receive) , it receives the
> messages again. I think there's a patch from microsoft to solve this
> problem, but I do not know where to get it

Or, if Milly's idea doesn't help, to try a new mail profile or make sure
Office SP2 is installed.
Signature

Brian Tillman

Mark - 05 Mar 2006 20:14 GMT
Here is another possible cause of this problem, which I find among many of
the people I support.

If your Outlook (or Outlook Express) mail setttings for POP3 are set to keep
messages on the mail server and the mailbox on the mail server exceeds 25MB,
Outlook and Outlook Express may time out on retrieving messages and start
over to retrieve the messages again.  This also depends on your Internet
connection speed and computer's performance; if all messages are able to
retrieve in Outlook or Outlook Express before the timeout occur, this
problem is not visible.

The solution is to change your mail settings in Outlook or Outlook Express
not to keep messages on the mail server.

This also leads in to another problem, how to remove duplicate e-mails in
Outlook or Outlook Express.

>> Dear, My Outlook 2003 is receiveing the same e-mails messages many
>> times (every time the outlook 2003 send/receive) , it receives the
[quoted text clipped - 3 lines]
> Or, if Milly's idea doesn't help, to try a new mail profile or make sure
> Office SP2 is installed.
CO-DBA-SC-EL - 11 Mar 2006 03:40 GMT
The truth is there is a bug in the way Outlook pulls the email from the
server using POP3. The rest, about changing how often it checks mail,
turning off AV, installing the hotfix etc. is just urban legend. There is a
bug and the bug has not been fixed.

C_O

> Here is another possible cause of this problem, which I find among many of
> the people I support.
[quoted text clipped - 20 lines]
>> Or, if Milly's idea doesn't help, to try a new mail profile or make sure
>> Office SP2 is installed.
Milly Staples [MVP - Outlook] - 11 Mar 2006 04:58 GMT
Gee, then how come turning off the email scanning stops the multiple emails?
If there was a bug in Outlook, it would still happen.

Still scratching MY head.

Signature

Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.  All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, CO-DBA-SC-EL asked:

| The truth is there is a bug in the way Outlook pulls the email from
| the server using POP3. The rest, about changing how often it checks
[quoted text clipped - 30 lines]
||| --
||| Brian Tillman
DW - 16 Mar 2006 03:00 GMT
Well, we have 3 machines in our home business, for flexibility, we have two
lap tops and a desk top. Today, we installed MS updates, and right away,
started recieving duplicate emails - on the lap top only! And, only when it
is sleeping, and then re-starts. The desktop doesn't do it. The AV does not
matter, the timing doesn't matter, it is a microsoft issue with outlook.  The
third laptop (running XP home) downloads duplicates constantly if it sleeps
and re-starts, but the other one just started today after some "updates"
coincidence, I think not.

> Gee, then how come turning off the email scanning stops the multiple emails?
> If there was a bug in Outlook, it would still happen.
[quoted text clipped - 35 lines]
> ||| --
> ||| Brian Tillman
 
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