Deleted Items folder has moved

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Alex - 13 Mar 2006 12:54 GMT

At some point a user has managed to move his Deleted Items folder into his
drafts folder. Is there anyway to get this moved back to where it's
supposed to be?

I've tried running outlook with the /resetfolders switch, but this hasn't
helped.

Thanks,
Alex

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Gordon - 13 Mar 2006 18:19 GMT

> At some point a user has managed to move his Deleted Items folder into his
> drafts folder. Is there anyway to get this moved back to where it's
[quoted text clipped - 5 lines]
> Thanks,
> Alex

Presumably you've tried to drag it back?

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Gordon Burgess-Parker
Interim Systems and Management Accounting
www.gbpcomputing.co.uk

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Alex - 14 Mar 2006 12:48 GMT

lol, yes :)

>> At some point a user has managed to move his Deleted Items folder into
>> his
[quoted text clipped - 8 lines]
>
> Presumably you've tried to drag it back?

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Brian Tillman - 13 Mar 2006 18:56 GMT

> At some point a user has managed to move his Deleted Items folder
> into his drafts folder. Is there anyway to get this moved back to
> where it's supposed to be?

Start Outlook once with the /resetfolders command line switch.

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Brian Tillman

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Alex - 14 Mar 2006 12:48 GMT

as per my original post, i've already tried this :/

>> At some point a user has managed to move his Deleted Items folder
>> into his drafts folder. Is there anyway to get this moved back to
>> where it's supposed to be?
>
> Start Outlook once with the /resetfolders command line switch.

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Brian Tillman - 14 Mar 2006 14:59 GMT

> as per my original post, i've already tried this :/

D'Oh! Must have been smudged glasses. Did you try the /resetfoldernames
switch? If this is a PST, then the simplest fix may be to create a new PST,
make it the default delivery location, then copy everything you wish to keep
from the old to the new PST.

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Brian Tillman

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Alex - 14 Mar 2006 15:57 GMT

>> as per my original post, i've already tried this :/
>
> D'Oh! Must have been smudged glasses. Did you try the /resetfoldernames
> switch? If this is a PST, then the simplest fix may be to create a new
> PST, make it the default delivery location, then copy everything you wish
> to keep from the old to the new PST.

it's the folders on the exchange server that he's managed to move. no idea
how he managed to move it in the first place. could have been any version
of outlook/OE IMAP or even on Exchange 5.5 prior to our upgrade to 2k3 a
year or so ago.

/resetfoldernames didn't work either :/

thx anyway. it's not as though he's complaining, it just annoyed me when i
was building him a new laptop (and he never see's his deleted items folder,
so never empties it :( )

alex.

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