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MS Office Forum / Outlook / New Users / May 2006why cant i send email from a hotel?
I can send and receive emails from my home using outlook, but once i leave my connection, i can only receive email. I am new to the wieless network thing and i have tried the FAQ's but still i am having no luck. I get messages to say that i should contact my ISP or server admin but the email works perfectly from home so i think i have a problem with how outlook is working when i leave my connection. Any answers greatly appreciated. Thanks Aloha mark, Some ISPs only accept mail messages from senders connected to their network -- it's an anti-spam measure. When you're connected at home, no problems, you're on their network. From the hotel, however, you're not. So you can receive but not send. Check with your ISP but that's my guess on what's happening. -Ben- Ben M. Schorr, MVP Roland Schorr & Tower http://www.rolandschorr.com Microsoft OneNote FAQ: http://www.factplace.com/onenote.html > I can send and receive emails from my home using outlook, but once i > leave my connection, i can only receive email. I am new to the wieless [quoted text clipped - 3 lines] > problem with how outlook is working when i leave my connection. Any > answers greatly appreciated. Thanks Indeed. Some hotels provide a mail server to use for outbound. You'd have to put that address in your outlook settings. In that case, you can send outbound from the hotel server with your normal 'from' address. > Aloha mark, > [quoted text clipped - 18 lines] >> problem with how outlook is working when i leave my connection. Any >> answers greatly appreciated. Thanks Cheers! Any advice on what i should be asking them? What settings i need? Thanks Mark > Aloha mark, > [quoted text clipped - 18 lines] > > problem with how outlook is working when i leave my connection. Any > > answers greatly appreciated. Thanks > Cheers! > Any advice on what i should be asking them? What settings i need? > > Thanks have you tried setting your smtp settings to "authenticate"?  SignatureGordon Burgess-Parker Interim Systems and Management Accounting www.gbpcomputing.co.uk Aloha mark, Tell them just what you've told us and ask if they restrict sending e-mail from connections not directly on their network. If they say "Yes" ask if they have any suggestions for how you can overcome that when you travel./ -Ben- Ben M. Schorr, MVP Roland Schorr & Tower http://www.rolandschorr.com Microsoft OneNote FAQ: http://www.factplace.com/onenote.html > Cheers! > Any advice on what i should be asking them? What settings i need? [quoted text clipped - 23 lines] >>> have a problem with how outlook is working when i leave my >>> connection. Any answers greatly appreciated. Thanks >I can send and receive emails from my home using outlook, but once i >leave my [quoted text clipped - 6 lines] > working > when i leave my connection. Any answers greatly appreciated. Thanks Did you configure the e-mail account so you authenticate to your ISP's mail server (since you are coming from off-network)? Also, when coming from off-network, many ISPs require you to use non-standard ports and other settings, like SPA or SSL. What did your ISP say when you called their tech support? Signature__________________________________________________ Post replies to the newsgroup. Share with others. For e-mail: Remove "NIX" and add "#VN" to Subject. __________________________________________________ I haven't yet contacted my supplier as their email support is a £1 per minute line from the U.K. never mind i am in Canada. Was hoping to avoid contacting them at all really. Probably should now, but can you explain what i need ask? Many thanks for the reply!!! Mark > >I can send and receive emails from my home using outlook, but once i > >leave my [quoted text clipped - 12 lines] > other settings, like SPA or SSL. What did your ISP say when you called > their tech support? I would contact the supplier of the email access from the Hotel. They are used to working with various ISPs and connections and will most likely have the solution based on their setup, not the ISP. SignatureMilly Staples [MVP - Outlook] Post all replies to the group to keep the discussion intact. All unsolicited mail sent to my personal account will be deleted without reading. After furious head scratching, mark mac asked: | I haven't yet contacted my supplier as their email support is a £1 | per minute line from the U.K. never mind i am in Canada. Was hoping [quoted text clipped - 25 lines] || For e-mail: Remove "NIX" and add "#VN" to Subject. || __________________________________________________ |
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