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MS Office Forum / Outlook / New Users / May 2006

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Can a pst file be opened?

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havenlad - 26 May 2006 14:32 GMT
A customer has tried to open a pst file and has encountered an error message
about adding non-Unicode store to his profile.  Is it safe to open this pst
file?

Thanks
Sue Mosher [MVP-Outlook] - 26 May 2006 15:00 GMT
Yes, nothing bad will happen if he opens it, but he will incur data loss if he tries to move items from a Unicode store into it.

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Sue Mosher, Outlook MVP
  Author of Configuring Microsoft Outlook 2003
    http://www.turtleflock.com/olconfig/index.htm
  and Microsoft Outlook Programming - Jumpstart for
    Administrators, Power Users, and Developers
    http://www.outlookcode.com/jumpstart.aspx
 

>A customer has tried to open a pst file and has encountered an error message
> about adding non-Unicode store to his profile.  Is it safe to open this pst
> file?
>
> Thanks
havenlad - 26 May 2006 15:39 GMT
Thanks for the help

> Yes, nothing bad will happen if he opens it, but he will incur data loss if he tries to move items from a Unicode store into it.
>
[quoted text clipped - 3 lines]
> >
> > Thanks
havenlad - 26 May 2006 16:11 GMT
How will the user know if an e-mail has Unicode?

> Yes, nothing bad will happen if he opens it, but he will incur data loss if he tries to move items from a Unicode store into it.
>
[quoted text clipped - 3 lines]
> >
> > Thanks
Sue Mosher [MVP-Outlook] - 26 May 2006 17:38 GMT
Foreign character sets, for example.

Best practice would be to migrate the content of the old .pst file into a new .pst using the new format.
Signature

Sue Mosher, Outlook MVP
  Author of Configuring Microsoft Outlook 2003
    http://www.turtleflock.com/olconfig/index.htm
  and Microsoft Outlook Programming - Jumpstart for
    Administrators, Power Users, and Developers
    http://www.outlookcode.com/jumpstart.aspx
 

> How will the user know if an e-mail has Unicode?
>
>> Yes, nothing bad will happen if he opens it, but he will incur data loss if he tries to move items from a Unicode store into it.

>>    
>> >A customer has tried to open a pst file and has encountered an error message
>> > about adding non-Unicode store to his profile.  Is it safe to open this pst
>> > file?
>> >
>> > Thanks
Brian Tillman - 26 May 2006 15:22 GMT
> A customer has tried to open a pst file and has encountered an error
> message about adding non-Unicode store to his profile.  Is it safe to
> open this pst file?

It's always safe to open a PST in Outlook.  Apparently you're using Outlook
2003 and trying to open an Outlook 97-2002 PST which doesn't support
Unicode.  Was it an error or a warning?
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Brian Tillman

havenlad - 26 May 2006 15:40 GMT
Thanks Brian

It was a warning.  

> > A customer has tried to open a pst file and has encountered an error
> > message about adding non-Unicode store to his profile.  Is it safe to
[quoted text clipped - 3 lines]
> 2003 and trying to open an Outlook 97-2002 PST which doesn't support
> Unicode.  Was it an error or a warning?
 
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