Outlook 2007 Beta 2 Crashing when starting

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GoldLexus - 27 May 2006 20:17 GMT

When I open Outlook 2007 it crashes it says 'not responding' in Windows Task
Manager. I close it thru' the Task Manager. I try to open the program again
it advises me that it is opeing in Safe Mode. I have only been able to open
the program once, it was in safe mode. All other attempts to open the
program has resulted in the program not responding than it will go thru' the
'Detect and Repair' or 'opening in safe mode' process but will not open.
Is this a known problem? Please advise on how I can fix it. Thank you!!!

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William Lefkovics [MVP] - 28 May 2006 01:15 GMT

I'd probably reformat your test platform (or reimage) and start again.

> When I open Outlook 2007 it crashes it says 'not responding' in Windows
> Task Manager. I close it thru' the Task Manager. I try to open the program
[quoted text clipped - 4 lines]
> not open.
> Is this a known problem? Please advise on how I can fix it. Thank you!!!

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essy - 28 May 2006 05:34 GMT

My problem is shortly after starting Outlook 2007 Beta, the system message
reads

"The data file "Archive Folders" was not closed properly."

A short while later, an error report reads:

"Business Contact Manager has encountered a problem and needs to close. We
are sorry for the inconvenience."

Detect and repir didn't help.

Now I cannot access my mail altogether without Outlook.

I am desperate. Any help?

essy

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Ben M. Schorr - MVP - 28 May 2006 06:23 GMT

Hello essy,

Do you get that same behavior every time you try to start Outlook? Have
you tried rebooting your system and then restarting Outlook?

This is a good example of why you don't want to use Beta software on mail
folders that are going to cause you great distress if there is a problem.

-Ben-
Ben M. Schorr - MVP
http://www.rolandschorr.com
Microsoft OneNote FAQ: http://www.factplace.com/onenote.html

> My problem is shortly after starting Outlook 2007 Beta, the system
> message reads
[quoted text clipped - 13 lines]
>
> essy

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Diane Poremsky [MVP] - 28 May 2006 14:34 GMT

did you try a new profile or remove BCM from your profile?

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Diane Poremsky [MVP - Outlook]
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> My problem is shortly after starting Outlook 2007 Beta, the system message
> reads
[quoted text clipped - 14 lines]
>
> essy

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