Outlook 2002

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wagsten - 28 May 2006 14:33 GMT

I have just switched my email program to Outlook 2002. I receive my email
just fine, but I can not send. When I click on new message a window opens
titled "Untitled Message - Microsoft Word" When I click on the send button,
I get a window that states "Microsoft Word" Unspecifed Error" with and OK
button. Does anyone have a possible solution for this problem? Thanks in
advance for any help.

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Lanwench [MVP - Exchange] - 28 May 2006 16:07 GMT

> I have just switched my email program to Outlook 2002. I receive my
> email just fine, but I can not send. When I click on new message a
> window opens titled "Untitled Message - Microsoft Word" When I
> click on the send button, I get a window that states "Microsoft Word"
> Unspecifed Error" with and OK button. Does anyone have a possible
> solution for this problem? Thanks in advance for any help.

What happens if you go to tools | options | mail format and untick the box
that says 'use MS word as email editor' - does it work then?

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wagsten - 28 May 2006 17:20 GMT

> > I have just switched my email program to Outlook 2002. I receive my
> > email just fine, but I can not send. When I click on new message a
[quoted text clipped - 5 lines]
> What happens if you go to tools | options | mail format and untick the box
> that says 'use MS word as email editor' - does it work then?

That worked. Thank you.

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Lanwench [MVP - Exchange] - 28 May 2006 19:52 GMT

>>> I have just switched my email program to Outlook 2002. I receive my
>>> email just fine, but I can not send. When I click on new message a
[quoted text clipped - 7 lines]
>
> That worked. Thank you.

You're welcome. If you decide you do want to use Word as e-mail editor, of
course you'll need to re-enable that & figure out what's wrong with it - I
don't use it myself, so I'm not sure what kind of troubleshooting might be
involved...I'd make sure Office and Windows are fully patched first.

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