Outlook 2003 Freezes!!

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GoldLexus - 03 Jul 2006 17:35 GMT

I just got Outlook 2003 about 2 weeks ago. There has not been one day that
it has locked up at least 4 or 5 times a day. There is not pattern for the
lock ups. Sometimes it does checking mail, sometimes when I am working with
the Calendar, sometimes when I am just wanting to miniumize it. I have tried
Detect and Repair still have problems. I have uninstalled/reinstalled still
locks up. I had OutlookXP previously, it worked fine, no problems. I am
really frustrated. It is especially frustrating when I have people standing
at my desk waiting for me to pull up the Calendar so I can get them
scheduled than Outlook starts crashing. This is unacceptable. What else can
I do to get this program working?

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goldwein@earthlink.net - 03 Jul 2006 22:13 GMT

Are you getting any error messages?

Neil

>I just got Outlook 2003 about 2 weeks ago. There has not been one day that
>it has locked up at least 4 or 5 times a day. There is not pattern for the
[quoted text clipped - 6 lines]
>them scheduled than Outlook starts crashing. This is unacceptable. What
>else can I do to get this program working?

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GoldLexus - 04 Jul 2006 00:03 GMT

No none. I just get the hour glass going forever. Than I ctrl+Alt+Del for
the Task Manager there it says 'Not Responding'.

> Are you getting any error messages?
>
[quoted text clipped - 10 lines]
>>up the Calendar so I can get them scheduled than Outlook starts crashing.
>>This is unacceptable. What else can I do to get this program working?

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goldwein@earthlink.net - 04 Jul 2006 00:14 GMT

Do you get the windows popup which asks if you want to send a report to
Microsoft? If so, what does it say when view details? If it does not pop
up, do you have that feature turned off (I do not remember how to turn it
on/off)?

Neil

> No none. I just get the hour glass going forever. Than I ctrl+Alt+Del for
> the Task Manager there it says 'Not Responding'.
[quoted text clipped - 13 lines]
>>>up the Calendar so I can get them scheduled than Outlook starts crashing.
>>>This is unacceptable. What else can I do to get this program working?

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GoldLexus - 04 Jul 2006 02:36 GMT

Yup I get the popup. Here is what it says
The Main Screen: szAppName:OUTLOOK.EXE szAppVer:11.0.8010.0
szName:hungapp
I Click on the Technical view this is what it says. (USER~1=my name)
C:\Docume~1\USER~1\Temp\WER7662.dir00\OUTLOOK.EXE.mdmp

C:\Docume~1\USER~1\Temp\WER7662.dir00\appcompat.txt

> Do you get the windows popup which asks if you want to send a report to
> Microsoft? If so, what does it say when view details? If it does not pop
[quoted text clipped - 21 lines]
>>>>crashing. This is unacceptable. What else can I do to get this program
>>>>working?

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Neil - 04 Jul 2006 02:52 GMT

In addition to making sure that you have all files up to date, try the MS
knowledge base with some of the info from the message. Another item to do
is got to control panel/administrative tools/Event viewer/application. The
take the event ID and put it in a search on the knowledge base.

Neil

> Yup I get the popup. Here is what it says
> The Main Screen: szAppName:OUTLOOK.EXE szAppVer:11.0.8010.0
[quoted text clipped - 29 lines]
>>>>>starts crashing. This is unacceptable. What else can I do to get this
>>>>>program working?

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Milly Staples [MVP - Outlook] - 04 Jul 2006 02:36 GMT

Have you applied the Office 2003 service packs? Have you tried a new mail
profile?

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Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
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After furious head scratching, GoldLexus asked:

| I just got Outlook 2003 about 2 weeks ago. There has not been one day
| that it has locked up at least 4 or 5 times a day. There is not
[quoted text clipped - 7 lines]
| than Outlook starts crashing. This is unacceptable. What else can I
| do to get this program working?

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GoldLexus - 04 Jul 2006 03:31 GMT

I have MS Office 2003 SP3. I have deleted my email accounts in Outlook
because it would
lock up when checking mail.

> Have you applied the Office 2003 service packs? Have you tried a new mail
> profile?
[quoted text clipped - 10 lines]
> | than Outlook starts crashing. This is unacceptable. What else can I
> | do to get this program working?

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Milly Staples [MVP - Outlook] - 04 Jul 2006 07:34 GMT

Deleting email accounts is not the same as creating a new mail profile.
Control Panel->Mail Icon->New.

Signature

| I have MS Office 2003 SP3. I have deleted my email accounts in Outlook
| because it would
[quoted text clipped - 14 lines]
||| get them scheduled than Outlook starts crashing. This is
||| unacceptable. What else can I do to get this program working?

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GoldLexus - 04 Jul 2006 16:55 GMT

I didn't delete the mail accounts to make things better. I did it because I
don't want to use Outlook for my email.
Do I still need to create a new mail profile if I don't want to use the
email part. I use Outlook for scheduling/calendar and the address book. I
may use it for email someday but not right now.

> Deleting email accounts is not the same as creating a new mail profile.
> Control Panel->Mail Icon->New.
[quoted text clipped - 17 lines]
> ||| get them scheduled than Outlook starts crashing. This is
> ||| unacceptable. What else can I do to get this program working?

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goldwein@earthlink.net - 04 Jul 2006 23:30 GMT

If you don't want the email functionality there is no requirement that you
setup an email account.

Neil

>I didn't delete the mail accounts to make things better. I did it because I
>don't want to use Outlook for my email.
[quoted text clipped - 23 lines]
>> ||| get them scheduled than Outlook starts crashing. This is
>> ||| unacceptable. What else can I do to get this program working?

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