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MS Office Forum / Outlook / New Users / October 2006

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Can't delete Outlook rules

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LR - 15 Oct 2006 13:30 GMT
Hi

I have used a PST file from Outlook 2003 in the older Outlook 2002.
Everything seems to work except the rules that i had in the 2003 version
can't be deleted. I can disable them, but it would be nice to get rid of
them completely.
Any ideas how i do this?

br Lars
Lanwench [MVP - Exchange] - 15 Oct 2006 17:25 GMT
> Hi
>
> I have used a PST file from Outlook 2003 in the older Outlook 2002.

I'm presuming this was a non-Unicode PST file, then - as OL2002 & prior
can't read 'new format' PST files.

> Everything seems to work except the rules that i had in the 2003
> version can't be deleted. I can disable them, but it would be nice to
> get rid of them completely.
> Any ideas how i do this?
>
> br Lars

What errors do you get when you try to remove them?
LR - 15 Oct 2006 18:43 GMT
> In news:uHOGoWF8GHA.568@TK2MSFTNGP05.phx.gbl,

Thanks for answering.

> I'm presuming this was a non-Unicode PST file, then - as OL2002 & prior
> can't read 'new format' PST files.

I'm not sure what you mean by non-Unicode file, and where to look for this.
Everything else in this PST file is working 100%, calendar, contacts, mails,
notes, tasks (filesize is app 700 MB).

> What errors do you get when you try to remove them?

None. The Delete (and all other, except New) button is simply just grayed
out so i can't select it.
 
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