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MS Office Forum / Outlook / New Users / April 2007Not able to connect to outgoing SMTP server using POP account in Outlook 2007
Good Day, We have a user that is using Outlook 2007 and I am able to get incoming mail but when I try to send email I get the following error. "Outlook cannot connect to your outgoing (SMTP) e-mail server" I went into configure and clicked on more settings and checked the following Outgoing Server Clicked My outgoing server (SMTP) requires authentication and Clicked on Log into incoming mail server before sending mail I have also tried the other options on this list with No luck. Does anybody have any other suggestions that I can try. Thank You Adam Raff What are your ISP's instructions?  SignatureMilly Staples [MVP - Outlook] Post all replies to the group to keep the discussion intact. All unsolicited mail sent to my personal account will be deleted without reading. After furious head scratching, Adam Raff asked: | Good Day, | [quoted text clipped - 20 lines] | | Adam Raff They do not support Outlook. That is my problem in this case. Everything that I have done so far did nothing and I spoke to them and they were no help what so ever. What are your ISP's instructions? SignatureMilly Staples [MVP - Outlook] Post all replies to the group to keep the discussion intact. All unsolicited mail sent to my personal account will be deleted without reading. After furious head scratching, Adam Raff asked: | Good Day, | [quoted text clipped - 20 lines] | | Adam Raff >>> We have a user that is using Outlook 2007 and I am able to get >>> incoming mail but when I try to send email I get the following error. [quoted text clipped - 16 lines] > that I have done so far did nothing and I spoke to them > and they were no help what so ever. Outlook isn't much different than any other pop3/smtp client really, so, my first question is does Outlook Express (or some other pop3 client) work on the same system? Signaturef.h. Get the ISP's instructions for Outlook Express, let us know and someone will translate to Office Outlook. > They do not support Outlook. That is my problem in this case. Everything > that I have done so far did nothing and I spoke to them and they were no [quoted text clipped - 26 lines] > | > | Adam Raff Hi there, I am experiencing the same problem. I am a web hosting provider. Other clients, including web mail work fine however this issue appears to be Outlook / Outlook Express 2007 specific. I am told it is due to the programming of the hand shake with the web sever, and the order in which he AUTH is sent before or after it should bein the hand shake - this causes the server to disregard anything before the auth has been accepted. This is causing real problems for me as I cannot send email to any of my clients - I am losing a heck of a lot of money on a daily basis. > Get the ISP's instructions for Outlook Express, let us know and someone will > translate to Office Outlook. [quoted text clipped - 37 lines] > > | > > | Adam Raff |
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