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MS Office Forum / Outlook / New Users / March 2008

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Outlook 2007 Windows XP Exchange 2007

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Les Godwin - 03 Mar 2008 20:50 GMT
Having a newly developed problem with Outlook 2007 only.
Last week our network users started to have problems with Outlook 2007
connected to a new Exchange 2007 server repeatedly asking for a UN/PWD.
Once you enter the info, it will stop.  But when you close and reopen the
app the same thing happens.

I have tried almost every resolution possible on the net that I can find.
Change Registry, changed the Protect Folder, rebuilt the account, you name
it I have tried it.  Any new suggestions would be helpful.  And yes I am
using RPC over HTTP and the settings have all been tested.

Thanks, Les
K. Orland - 03 Mar 2008 21:09 GMT
Have you cleared the password cache?

1. Open the Control Panel.
2. Open User Accounts.
3. If your user account is in the Administrator group, follow these steps:
a.  On the Advanced tab, click Manage Passwords. b.  Remove any .NET
Passport-related entries. c.  Click Close, and then click OK.

If your user account is not a member of the Administrator group,
follow these steps: a.  Click Manage my network passwords. b.  Remove any
Passport-related entries. c.  Click Close, and then close User Accounts.

Signature

Kathleen Orland - MVP Outlook
Outlook Tips: http://www.outlook-tips.net/ 
http://www.howto-outlook.com/

> Having a newly developed problem with Outlook 2007 only.
> Last week our network users started to have problems with Outlook 2007
[quoted text clipped - 8 lines]
>
> Thanks, Les
Les Godwin - 03 Mar 2008 21:24 GMT
Tried that and same thing happened.  Even deleted references to other
accounts and knew that I would get a prompt at least once.  Closed out the
app three times with the same result.  I have not had any luck with this and
have searched for three days.  Seems this is an issue and no one has a
solution for it except maybe within Vista but XP is all we run and the V fix
does not solve the problem.

> Have you cleared the password cache?
>
[quoted text clipped - 21 lines]
>>
>> Thanks, Les
Diane Poremsky [MVP] - 03 Mar 2008 23:47 GMT
see if this helps: http://www.outlook-tips.net/archives/2008/20080229.htm

Signature

Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
dailytips-subscribe-request@lists.outlooktips.net

Outlook Tips: http://www.outlook-tips.net/
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Subscribe to Exchange Messaging Outlook newsletter:
EMO-NEWSLETTER-SUBSCRIBE-REQUEST@PEACH.EASE.LSOFT.COM

** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **

> Tried that and same thing happened.  Even deleted references to other
> accounts and knew that I would get a prompt at least once.  Closed out the
[quoted text clipped - 31 lines]
>>>
>>> Thanks, Les
Les Godwin - 04 Mar 2008 14:46 GMT
This did not work either.  I followed the link and it led me to a Vista
repair, at the bottom it led to an XP repair that I have run and then ran
the Registry fix.  Still same results, no change.  I have stopped all COM
Add ins, I have deleted the registry key as suggested, I have deleted the
profile and created a new on, if it can be done I have done it.  I need the
rabbit in a hat fix now.

Thanks, Les

> see if this helps: http://www.outlook-tips.net/archives/2008/20080229.htm
>
[quoted text clipped - 35 lines]
>>>>
>>>> Thanks, Les
 
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