Personal Folders not closed properly

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Fred Geller - 04 Mar 2008 02:49 GMT

When re-opening Outlook 2002 SP3, I am getting the message 'data file
Personal Folders' was not closed properly. The file is being checked for
problems'. Due to the size, this takes 20 minutes to 'check'. Can someone
explain what this message means and how to correct?

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Don Gollahon - 04 Mar 2008 05:05 GMT

> When re-opening Outlook 2002 SP3, I am getting the message 'data
> file Personal Folders' was not closed properly. The file is being
> checked for problems'. Due to the size, this takes 20 minutes to
> 'check'. Can someone explain what this message means and how to
> correct?

Close Outlook. Then try running the following app on your PST file (I
think this app is available for Outlook 2002. I have 2003.)

Follow the instructions here:

http://office.microsoft.com/en-us/outlook/HA010563001033.aspx

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Don Gollahon

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DL - 04 Mar 2008 09:21 GMT

What size is the data file?
Youve run the repair tool, scanpst.exe on the data file?
The problem can be caused by utilities/tools accessing the pst, eg a DTS app

> When re-opening Outlook 2002 SP3, I am getting the message 'data file
> Personal Folders' was not closed properly. The file is being checked for
> problems'. Due to the size, this takes 20 minutes to 'check'. Can someone
> explain what this message means and how to correct?

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Brian Tillman - 04 Mar 2008 12:45 GMT

> When re-opening Outlook 2002 SP3, I am getting the message 'data file
> Personal Folders' was not closed properly. The file is being checked
> for problems'. Due to the size, this takes 20 minutes to 'check'. Can
> someone explain what this message means and how to correct?

This is a sign that Outlook didn't close properly the time before. See if
something here helps:
http://www.howto-outlook.com/faq/outlookdoesntclose.htm

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Brian Tillman [MVP-Outlook]

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