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MS Office Forum / Outlook / New Users / March 2008

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outlook cannot display embedded picture

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news.microsoft.com - 07 Mar 2008 04:08 GMT
My company's outlook 2003 suddendly can not display the embedded picture
correctly, it  all show as red cross. even view it in the internet zone.

anyone can help urgently ?

thanks

Steven
neo [mvp outlook] - 07 Mar 2008 11:46 GMT
Might try clearing Outlook 2003's secure temp folder.  This folder is stored
under the "Temporary Internet Files" folder tree, so it can't be browsed to
by using Windows Explorer.  I tend to use a command prompt to get to said
folder and clear it out using the erase command.

And here are the steps if the above doesn't make sense. (Assuming you are
using Windows XP)

1) Select Start > Run > Type: CMD.EXE > OK button

2) Type:
CD \Documents and Settings\<USERID>\Local Settings\Temp\Temporary Internet
Files

3) Type:
DIR /A

4) Look for a folder that starts with "OLK". (e.g. You see a folder named
OLK91)

5) Type:
CD name_of_folder_found_in_step_#4

6) Type:
Erase *.*

> My company's outlook 2003 suddendly can not display the embedded picture
> correctly, it  all show as red cross. even view it in the internet zone.
[quoted text clipped - 4 lines]
>
> Steven
Frenchy - 08 Mar 2008 00:48 GMT
> Might try clearing Outlook 2003's secure temp folder.  This folder is stored
> under the "Temporary Internet Files" folder tree, so it can't be browsed to
[quoted text clipped - 30 lines]
>>
>> Steven

What about Vista Ultimate and Outlook 2007, is the same thing possible
as a cause of the red x's.  This has been bugging me since Dec/07 when
it all changed and now any Http/xxx or picture no longer shows.  A real PITA

Thanks
Frenchy
neo [mvp outlook] - 09 Mar 2008 14:51 GMT
I'm not sure since I don't use Outlook 2007, however it doesn't take much to
check the secure folder to see if you see filenames that end with "(99)".

>> Might try clearing Outlook 2003's secure temp folder.  This folder is
>> stored under the "Temporary Internet Files" folder tree, so it can't be
[quoted text clipped - 37 lines]
> Thanks
> Frenchy
Frenchy - 09 Mar 2008 19:16 GMT
> I'm not sure since I don't use Outlook 2007, however it doesn't take much to
> check the secure folder to see if you see filenames that end with "(99)".

Nope, nothing there like that

Frenchy

>>> Might try clearing Outlook 2003's secure temp folder.  This folder is
>>> stored under the "Temporary Internet Files" folder tree, so it can't be
[quoted text clipped - 37 lines]
>> Thanks
>> Frenchy
 
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