Cant send from Outlook 2003 via gmail (UK based)

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Joe Bloggs - 10 Mar 2008 17:16 GMT

I've had a gmail account for a long time, I now want to make it my default
mail account. On setting up in Outlook 2003 it says everything is set up ok
and when testing account settings with Outlook 2003 account setup it works
and I get a confirmation it has worked.

However, I am unable to send mail within Outlook, it just sits there saying
preparing to send / recieve and will not send!

Any advice anyone?

I have 465 and 995 in the relevant boxes.

Please note I am UK based if that affects my settings.

Is there a Google help phone number in UK, I would much prefer to sort it
that way.

Thanks

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Mary - 10 Mar 2008 17:51 GMT

Double check this--The order is 995 for POP then 465 for smtp and you must
check "My server requires an encrypted...." on both. You would have more luck
with the Google web site than trying to call them. Did you activate POP mail
service at the the Gmail site? Not sure if location has anything to do with
it. How about a firewall or virus checker? Turn off the virus checker and see
if that makes a diff. Firewall might be blocking those 995 + 465 ports.

> I've had a gmail account for a long time, I now want to make it my default
> mail account. On setting up in Outlook 2003 it says everything is set up ok
[quoted text clipped - 14 lines]
>
> Thanks

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Brian Tillman - 10 Mar 2008 19:24 GMT

> I have 465 and 995 in the relevant boxes.

The proper port number for gmail IMAP is 993. Are you using gmail as a POP
server or an IMAP server?

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Joe Bloggs - 13 Mar 2008 05:39 GMT

Thanks for info

I got it working. Using POP.

But 995 is certainly what I'm using! Maybe that's the POP setting in UK?

Regards

>> I have 465 and 995 in the relevant boxes.
>
> The proper port number for gmail IMAP is 993. Are you using gmail as a
> POP server or an IMAP server?

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Brian Tillman - 13 Mar 2008 13:14 GMT

> I got it working. Using POP.
>
> But 995 is certainly what I'm using! Maybe that's the POP setting in
> UK?

As I said, 993 is for IMAP. 995 is typical for POP anywhere. Many people
switched their gmail accounts from POP to IMAP once Google implemented their
IMAP server.

I'm glad it's working. Care to post what the problem was and how you fixed
it?

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Brian Tillman [MVP-Outlook]

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