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MS Office Forum / Outlook / New Users / March 2008

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Unable to open attachments

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Steven Chan - 13 Mar 2008 22:53 GMT
Office 2003 Professional
XP Professional SP2

I have a end user, who have been experiencing an attachment error for the
past couple of weeks.

A message will displayed an Excel or PDF attachment with the e-mail, but
when the user goes to open up that e-mail or click on the attachment, it
would display an error "no object found" or something close to that sort.

I would have the end user exit out of Outlook and relaunch, then he would be
able to display the attachment.

Only one user is having this problem, so it's not a global issue.  I was
wondering if anyone has experienced this type of behavior and what was the
fix for it?

Thanks,
Steven
Brian Tillman - 14 Mar 2008 16:06 GMT
> I have a end user, who have been experiencing an attachment error for
> the past couple of weeks.
[quoted text clipped - 3 lines]
> attachment, it would display an error "no object found" or something
> close to that sort.

The exact text of the error message is always helpful.  The first thing I'd
try is clearing the Outlook Secure Temp folder.  See this:
http://www.howto-outlook.com/faq/securetemp.htm
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Brian Tillman [MVP-Outlook]

 
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