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MS Office Forum / Outlook / New Users / March 2008PROBLEM WITH URL'S and OUTLOOK MAIL
Windows XP. Office 2003. Often, when I receive emails on my office computer (frequently forwarded from home or other source), the url's appear in the http://www. form without the picture or underlying web information. Clicking on each url brings up the appropriate screen. The behavior is very much what you get in an email that ends up in the junk folder before it is moved to a regular mail folder. What is going on here? How do I fix the receiving computer to display the emails properly? Thank you. > Windows XP. Office 2003. > [quoted text clipped - 9 lines] > What is going on here? How do I fix the receiving computer to > display the emails properly? A URL is a string to denote the path to whatever is the site. There is no picture with a URL. A URL is just a string. There is no "underlying web information", whatever that is that you do not describe. A URL is just a string. If the URL string is showing in the body of the e-mail then that is what the sender put there, so the e-mail with the URL *is* displaying properly. sorry, I guess I didn't explain this properly. I took an email from American Airlines that had various pictures (gif, jpg), displays and formatting and forwarded it to my office computer. All I got was text and a bunch of references. No pictures. No lists. No displays. . What do I need to do (with the office computer) to view this email the same as it was sent? Thank you. >> Windows XP. Office 2003. >> [quoted text clipped - 16 lines] > is what the sender put there, so the e-mail with the URL *is* displaying > properly. is the office computer configured for plain text only? Is there an antivirus scanner on either system that could be messing up the message? Are you forwarding inline or as an attachment?  SignatureDiane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: dailytips-subscribe-request@lists.outlooktips.net Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: EMO-NEWSLETTER-SUBSCRIBE-REQUEST@PEACH.EASE.LSOFT.COM ** Please include your Outlook version, Account type, and Windows Version when requesting assistance ** > sorry, I guess I didn't explain this properly. > [quoted text clipped - 29 lines] >> then that is what the sender put there, so the e-mail with the URL *is* >> displaying properly. Just forwarding as is. No attachment. Norton Antivirus + Windows Defender on both. Has never been an issue before. How do I check for the "plain text" configuration. That sounds promising. > is the office computer configured for plain text only? Is there an > antivirus scanner on either system that could be messing up the message? [quoted text clipped - 33 lines] >>> then that is what the sender put there, so the e-mail with the URL *is* >>> displaying properly. > sorry, I guess I didn't explain this properly. > [quoted text clipped - 7 lines] > What do I need to do (with the office computer) to view this email > the same as it was sent? Perhaps your home setup has Outlook allow external content, like all those *linked* images, and your work setup has Outlook block all those *linked* images. It is highly likely that the original e-mail from AA had linked images since even they don't want to waste the bandwidth and time to send e-mails are are too huge to get into the mailboxes of many of their recipients. Outlook at home blocked the linked images so what you forward inline (and not as attachment) resulted in sending the original content but without the blocked content. You could try forwarding as attachment but you will still run into problems if your work Outlook blocks the linked content. Thank you but I'm puzzled. How do I set everything to "unblock" so that I can receive the message at home and send it in its same form to my office computer? >> sorry, I guess I didn't explain this properly. >> [quoted text clipped - 17 lines] > but you will still run into problems if your work Outlook blocks the > linked content. > How do I set everything to "unblock" so that I can receive the > message at home and send it in its same form to my office computer? At home, do you see the images when you view the e-mail that has them? Or do you see red-X squares? At home, I see images. At work, I see images for everything except those emails sent from my home computer. What I send from home in HTML arrives at the office in PLAIN TEXT and will convert back only partially to HTML. The home computer says it is sending in HTML. For some reason, it doesn't arrive at the office that way. I suspect now that there is some issue with the office address as listed in the contact file, or something similar. I'll check tonight. Thoughts on this? >> How do I set everything to "unblock" so that I can receive the message at >> home and send it in its same form to my office computer? > > At home, do you see the images when you view the e-mail that has them? Or > do you see red-X squares? > At home, I see images. At work, I see images for everything except > those emails sent from my home computer. [quoted text clipped - 7 lines] > listed in the contact file, or something similar. I'll check > tonight. Make sure when you send e-mails that you *include* the images rather than link to them. In OL2002, under Tools -> Options -> Mail Format tab -> Internet Format, enable the option to send a copy of pictures rather than a reference to them. Also, when forwarding, forward as an attachment, not inline. FIXED! For whatever reason, the email properties of this particular address in the contact file had been set on text only instead of let outlook choose.... Changing that setting fixed the problem. Thanks for your help. >> At home, I see images. At work, I see images for everything except those >> emails sent from my home computer. [quoted text clipped - 12 lines] > a reference to them. Also, when forwarding, forward as an attachment, not > inline. > FIXED! > [quoted text clipped - 3 lines] > > Changing that setting fixed the problem. Heh heh heh heh. Reminds me of the Star Trek "Wrath of Kahn" movie where Carl Montalban is yelling, "Where's the override? Where's the damn override!?" |
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