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MS Office Forum / Outlook / New Users / March 2008

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Crawl scope error on opening Outlook - since KB946041

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Simpleuser - 14 Mar 2008 10:45 GMT
Since yesterday, each time I open Outlook 2007 two error entries appear in
the log "failed to determine if the store is in the crawl scope
(error=0x8001010d)". The event ID is either 34 or 35 for the two entries.  
Outlook appears to run ok but I would sooner stay away from a hole rather
than fall in later.
I installed a bunch of MS updtaes yesterday and wonder if one of those is
the culprit -- and if so how to fix the error.
The relevant updates are KB947801 - Office 2007 security, KB946983 - Outlook
2007 security and KB946041. It was right after these installed that this
started to happen.
Am I alone here or has anyone else got this?

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Hopefully

Brian Tillman - 14 Mar 2008 17:06 GMT
> Since yesterday, each time I open Outlook 2007 two error entries
> appear in the log "failed to determine if the store is in the crawl
[quoted text clipped - 6 lines]
> Outlook 2007 security and KB946041. It was right after these
> installed that this started to happen.

So, use Add/Remove programs to uninstall the updates and see if that fixes
it.
Signature

Brian Tillman [MVP-Outlook]

Claudia Mumford - 21 Mar 2008 07:12 GMT
Hi there

Not sure if you managed to fix this problem. I had the same issue today and
I unistalled KB946983 this elimanated the error.
Looks like it is a issue with Vista. I have the same patch installed in my
XP machine with Office 2007 and it works.

Claudia

> Since yesterday, each time I open Outlook 2007 two error entries appear in
> the log "failed to determine if the store is in the crawl scope
[quoted text clipped - 8 lines]
> started to happen.
> Am I alone here or has anyone else got this?
Jong - 27 Mar 2008 12:07 GMT
I can confirm this has fixed it for me too.

Trouble is I have to disable automatic updates or it trys to re-install each
day.

I hope MS will fix this soon. There seem to be a lot of problems with this
update.

Jon

> Hi there
>
[quoted text clipped - 17 lines]
> > started to happen.
> > Am I alone here or has anyone else got this?
 
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