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MS Office Forum / Outlook / New Users / March 2008e-mail rule?
Hello all, using Outlook '03... I have an e-mail rule that creates a copy of any sent message and moves it to a particular folder--archive folder. This rule, however, deactivates on its own; i.e., it stops working and the box is unchecked when I look at my rules (I have many rules and this is the only one that stops working). I have not adjusted any of my folders! It seems to stop on a Friday (or maybe that's just a coincidence). Any thoughts? alex > Hello all, > [quoted text clipped - 12 lines] > Any thoughts? > alex Hello again, another issue with this rule is that it's not sending (archiving) anything that I forward. I've looked, and cannot find any rule that differentiates a sent message from a forward message. thanks again, alex Are you saving sent messages? It's a default setting, but can be changed to not save forwarded messages. Are you using a pop3 or imap acct? Is the archive folder on the local machine?  SignatureDiane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: dailytips-subscribe-request@lists.outlooktips.net Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: EMO-NEWSLETTER-SUBSCRIBE-REQUEST@PEACH.EASE.LSOFT.COM > Hello all, > [quoted text clipped - 12 lines] > Any thoughts? > alex Hello again, another issue with this rule is that it's not sending (archiving) anything that I forward. I've looked, and cannot find any rule that differentiates a sent message from a forward message. thanks again, alex > Are you saving sent messages? It's a default setting, but can be changed to > not save forwarded messages. [quoted text clipped - 43 lines] > > - Show quoted text - Thanks Diane for responding... >Are you saving sent messages? It's a default setting, but can be changed to > not save forwarded messages I am saving sent messages. All my sent messages (including forwarded mail) are saved in the Sent Items folder. I have set up a rule, however, to make a copy of anthing sent and send it to an archive folder. I then purge the Sent Items folder (because of my space quota). I could do it manually, but figured a rule would work just fine. I have two main issues: First, my rule deactivates; i.e., it stops working (I can see the rule, but the box next to the rule becomes unchecked) Second, when the rule is working, it does not make a copy (and put into the archive file) any forwarded e-mail. Not to be confusing...there seems to be two types of forwarded e-mail. E.g., if you look in the Sent Items folder, you'll see (at least on my system) two different icons for forwarded mail. One is just the plain envelope, the second has an envelope with a right-pointing arrow. It's these messages with the pointing arrow that are not copied and archived. > Are you using a pop3 or imap acct? NO >Is the archive folder on the local > machine? The archive folder is a pst file on a networked server. Hope I didn't confuse you! alex typically, the ones with the arrow are the original from your inbox. they should not be in your sent folder at all. you're using an exchange acct? SignatureDiane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: dailytips-subscribe-request@lists.outlooktips.net Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: EMO-NEWSLETTER-SUBSCRIBE-REQUEST@PEACH.EASE.LSOFT.COM On Mar 20, 12:11 pm, "Diane Poremsky [MVP]" <outlook...@msn.com> wrote: > Are you saving sent messages? It's a default setting, but can be changed > to [quoted text clipped - 48 lines] > > - Show quoted text - Thanks Diane for responding... >Are you saving sent messages? It's a default setting, but can be changed to > not save forwarded messages I am saving sent messages. All my sent messages (including forwarded mail) are saved in the Sent Items folder. I have set up a rule, however, to make a copy of anthing sent and send it to an archive folder. I then purge the Sent Items folder (because of my space quota). I could do it manually, but figured a rule would work just fine. I have two main issues: First, my rule deactivates; i.e., it stops working (I can see the rule, but the box next to the rule becomes unchecked) Second, when the rule is working, it does not make a copy (and put into the archive file) any forwarded e-mail. Not to be confusing...there seems to be two types of forwarded e-mail. E.g., if you look in the Sent Items folder, you'll see (at least on my system) two different icons for forwarded mail. One is just the plain envelope, the second has an envelope with a right-pointing arrow. It's these messages with the pointing arrow that are not copied and archived. > Are you using a pop3 or imap acct? NO >Is the archive folder on the local > machine? The archive folder is a pst file on a networked server. Hope I didn't confuse you! alex > typically, the ones with the arrow are the original from your inbox. they > should not be in your sent folder at all. [quoted text clipped - 106 lines] > > - Show quoted text - Diane, You're right; I am using an exchange account/server. I don't understand why the messages that originate in my inbox (and are sent) shouldn't end up in my Sent Items folder. |
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