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MS Office Forum / Outlook / New Users / March 2008

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did backup, reformatted lost all e-mail

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cynthia@agmeters.com - 24 Mar 2008 04:22 GMT
Hello I did a backup through the windows backup utility.  I saw all my
outlook folders pass by.  the backup file is 5.63 gigs.

I have my hard drive partitioned.

I reformatted my hard drive C  I left my data drive D alone.

When I set up windows I gave my account a different name.  Family
instead of valued customer (the old name.)

I installed outlook on D this time instead of C.

I did the restore for the back up to put my settings on D hoping the
outlook program would take it.

When I clicked on outlook.exe it acted like a new program.

I uninstalled outlook from D and installed in on C.

I did the restore to C and a folder valued customer showed up.

When I clicked on outlook.exe it acted like a new program.

I looked in the valued customer folder/ application data and see 8
outlook.pst files.

Is there anyway to recover my outlook adresses and e-mails?
Milly Staples [MVP - Outlook] - 24 Mar 2008 04:37 GMT
In Outlook, open each of the .pst files to access your items.  You probably have one active .pst and a bunch of archives, or each family member has their own .pst file.  Outlook->File->Open->Outlook Data File.

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Milly Staples [MVP - Outlook]

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After furious head scratching, cynthia@agmeters.com asked:

| Hello I did a backup through the windows backup utility.  I saw all my
| outlook folders pass by.  the backup file is 5.63 gigs.
[quoted text clipped - 23 lines]
|
| Is there anyway to recover my outlook adresses and e-mails?
 
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