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MS Office Forum / Outlook / New Users / March 2008

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KB946983 and Vista 64 Outlook 2007

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J - 24 Mar 2008 07:05 GMT
This update was installed within days of appearing on the list of updates
(11th March 2008 on my PC.  The next time I used Outlook, the reading pane
failed to show any message other than the first opened.  If another program
window overlaid the reading pane, then it didn't refresh after the other
program window was moved away.  Messages did, however, open in separate
windows when double clicked.

I rolled back the updates and have finally had time to redo them one by one
and identify KB946983 as the offending update.

Google shows me one other post on the subject and a reply to that by someone
with a similar problem.

Is the problem being resolved by this update so serious that the program has
to made unusable in order to fix it?
Tony Linguini - 24 Mar 2008 14:03 GMT
That update did not change Outlook 2007 that way on Vista 64 Ultimate on my
machine.
<fwiw>
Tony
> This update was installed within days of appearing on the list of updates
> (11th March 2008 on my PC.  The next time I used Outlook, the reading pane
[quoted text clipped - 11 lines]
> Is the problem being resolved by this update so serious that the program
> has to made unusable in order to fix it?
Diane Poremsky {MVP} - 25 Mar 2008 04:52 GMT
what addin or applications do you have installed? The update does not cause
problems for most people so its likely a side effect of the interaction with
a third program that most people don't use.

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> This update was installed within days of appearing on the list of updates
> (11th March 2008 on my PC.  The next time I used Outlook, the reading pane
[quoted text clipped - 11 lines]
> Is the problem being resolved by this update so serious that the program
> has to made unusable in order to fix it?
J - 25 Mar 2008 12:33 GMT
> what addin or applications do you have installed? The update does not
> cause problems for most people so its likely a side effect of the
[quoted text clipped - 15 lines]
>> Is the problem being resolved by this update so serious that the program
>> has to made unusable in order to fix it?

It has the Business Contact Manager, that was on the installation.  I let it
install in order to have a look, but I don't use it.  That PC is my desktop,
so I run email there, but I mainly use the PC for photo editing.
 
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