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MS Office Forum / Outlook / New Users / March 2008Outlook Crash when Printing
When I try to print my calendar with a custom page size Outlook crashes. It was working fine and now after several months is doing this. Windows Vista Office 2007 Here is the info from the error: Problem signature: Problem Event Name: APPCRASH Application Name: OUTLOOK.EXE Application Version: 12.0.6300.5000 Application Timestamp: 4760725d Fault Module Name: OUTLOOK.EXE Fault Module Version: 12.0.6300.5000 Fault Module Timestamp: 4760725d Exception Code: c0000005 Exception Offset: 0000bcbb OS Version: 6.0.6000.2.0.0.768.3 Locale ID: 1033 Additional information about the problem: LCID: 1033 Brand: Office12Crash skulcid: 1033 find and delete take outprnt file. (you'll mud to re-do the custom page size.) http://www.outlook-tips.net/beginner/filepath.htm  SignatureDiane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: dailytips-subscribe-request@lists.outlooktips.net Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: EMO-NEWSLETTER-SUBSCRIBE-REQUEST@PEACH.EASE.LSOFT.COM ** Please include your Outlook version, Account type, and Windows Version when requesting assistance ** > When I try to print my calendar with a custom page size Outlook crashes. > It was working fine and now after several months is doing this. [quoted text clipped - 20 lines] > Brand: Office12Crash > skulcid: 1033 I was unable to locate a file named outprnt on the computer. I changed the settings to view system and hidden files before the search. I reset the page setup for daily style to - letter, smaller title font (courier new), removed printing footer, etc. After changing all settings back to basic values it still crashes outlook when trying to print, or print preview. > find and delete take outprnt file. (you'll mud to re-do the custom page > size.) [quoted text clipped - 24 lines] >> Brand: Office12Crash >> skulcid: 1033 in vista it is at C:\Users\username\AppData\Roaming\Microsoft\Outlook SignatureDiane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: dailytips-subscribe-request@lists.outlooktips.net Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: EMO-NEWSLETTER-SUBSCRIBE-REQUEST@PEACH.EASE.LSOFT.COM ** Please include your Outlook version, Account type, and Windows Version when requesting assistance ** > I was unable to locate a file named outprnt on the computer. I changed the > settings to view system and hidden files before the search. [quoted text clipped - 33 lines] >>> Brand: Office12Crash >>> skulcid: 1033 Removing that file solved the problem. Thanks! > in vista it is at C:\Users\username\AppData\Roaming\Microsoft\Outlook > [quoted text clipped - 36 lines] >>>> Brand: Office12Crash >>>> skulcid: 1033
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