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MS Office Forum / Outlook / New Users / March 2008

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Domain Name Stripping

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Cary W. Shultz - 25 Mar 2008 22:37 GMT
Good evening!

I wanted to ask if Outlook 2003 (not sure of the SP level...hopefully SP3)
can perform Domain Name Stripping?

Situation is that a client of ours receives e-mails from a third-party web
site that takes orders on their behalf and then e-mails certain users to
notify them that "your client placed an order".

Well, for the last two weeks now there has been a problem when the client
opens up one of those e-mails and hits "Reply to all".  All we see is
"joe.blow@" instead of joe.blow@somedomain.com.  Now, if we look at the
headers we see this:

joe.blow@ <somedomain.com joe.blow@somedomain.com>

for each of the recipients...some of whom are internal and some of whom are
external.

To me it sounds like the "form" on the third-party's .asp web site has been
changed somehow.  They, of course, are extremely confident that the problem
is not on their side.

BTW - our client is running Exchange Server 2007 SP1 (has been for awhile
now).

Thanks,

Cary

PS.  Already posted a question in the exchange.admin newsgroup.  Just
checking in here to be completely thorough.
Diane Poremsky {MVP} - 25 Mar 2008 23:21 GMT
outlook uses the data it receives - so the problem is with the sending
utility.

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Diane Poremsky [MVP - Outlook]
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> Good evening!
>
[quoted text clipped - 28 lines]
> PS.  Already posted a question in the exchange.admin newsgroup.  Just
> checking in here to be completely thorough.
Cary W. Shultz - 25 Mar 2008 23:29 GMT
Diane,

Thank you.  BTW - love your books.

Cary

> outlook uses the data it receives - so the problem is with the sending
> utility.
[quoted text clipped - 31 lines]
>> PS.  Already posted a question in the exchange.admin newsgroup.  Just
>> checking in here to be completely thorough.
 
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