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MS Office Forum / Outlook / New Users / May 2008email comes in code
Hi, My husband is using Outlook 2003 on Vista Home Premium 32-bit. He have recently formatted and reinstalled Outlook. Ever since around then he consistently receives an email from a particular source that is what looks like code and not readable text. It is only from that sender so far. We doubt that it is the senders fault in that it is a commercial entity with a huge email distribution list. So I think the problem is some setting in Outlook. Does this problem seem familiar to anyone? I also have requests in for help to our ISP, the email provider, the sender etc. Hope someone can help. Thank you. Hello, Maybe your husband's e-mail address is in the BCC field of the message. It is a known issue with Vista and Outlook 2003. Look here: http://www.microsoft.com/technet/community/newsgroups/dgbrowser/en-us/default.ms px?dg=microsoft.public.outlook.general&tid=87c66844-dcdd-42cb-810d-d0f37e91bcc3& cat=en-us-technet-exchserv&lang=en&cr=US&sloc=en-us&m=1&p=1 ---- Have a good day, Piotr Majcher http://www.codetwo.com Share Outlook on the net without Exchange! > Hi, > [quoted text clipped - 8 lines] > Hope someone can help. > Thank you. Ahhhhhh that could very well be it! Any ideas on a fix date? paula > Hello, > [quoted text clipped - 21 lines] >> Hope someone can help. >> Thank you. Upon researching further, that may not be the problem in the regard that he also receives other emails which are Bcc and those are coming in fine. We also just did a self test using Bcc and it came through fine. Any other ideas on what could be the cause? paula > Ahhhhhh that could very well be it! > Any ideas on a fix date? [quoted text clipped - 26 lines] >>> Hope someone can help. >>> Thank you. While testing. Have you sent HTML e-mail with a few attachments or just plain text messages?  SignatureHave a good day, Piotr Majcher http://www.codetwo.com Share Outlook on the net without Exchange! > Upon researching further, that may not be the problem in the regard that > he also receives other emails which are Bcc and those are coming in fine. [quoted text clipped - 32 lines] >>>> Hope someone can help. >>>> Thank you. I sent HTML but I will try the others you suggest and see what happens. Thank you, paula > While testing. Have you sent HTML e-mail with a few attachments or just > plain text messages? [quoted text clipped - 35 lines] >>>>> Hope someone can help. >>>>> Thank you. Nope! They all worked fine. Hmmmmm Still stumped! paula >I sent HTML but I will try the others you suggest and see what happens. > Thank you, [quoted text clipped - 39 lines] >>>>>> Hope someone can help. >>>>>> Thank you. > Nope! > They all worked fine. > Hmmmmm > Still stumped! Is there a difference in the "To" field contents when comparing the messages that aren't rendered and those that are? SignatureBrian Tillman [MVP-Outlook] > Upon researching further, that may not be the problem in the regard > that he also receives other emails which are Bcc and those are coming > in fine. We also just did a self test using Bcc and it came through > fine. The problem you describe doesn't ALWAYS occur. Microsoft claims it doesn't happen when Outlook is both the sending and receiving application, so trying to test it yourself may not produce the issue. Moreover, if the message is not HTML, even if you are Bcc'd, you won't see the problem. If the messages you say look fine are Plain Text or Rich Text, that explains why they appear OK. SignatureBrian Tillman [MVP-Outlook] Look into that KB: http://support.microsoft.com/kb/951982 Maybe it will resolve your problem. Let me know if it helped. SignatureHave a good day, Piotr Majcher http://www.codetwo.com Share Outlook on the net without Exchange! >> Upon researching further, that may not be the problem in the regard >> that he also receives other emails which are Bcc and those are coming [quoted text clipped - 7 lines] > the messages you say look fine are Plain Text or Rich Text, that explains > why they appear OK. > Look into that KB: > http://support.microsoft.com/kb/951982 > > Maybe it will resolve your problem. There has been one report I've seen that says it does. SignatureBrian Tillman [MVP-Outlook] |
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