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MS Office Forum / Outlook / New Users / May 2008read email notification
Hello, When I send an email I want an recipeint notification telling me that the email is read. I have followed Outlook instructions but I can't seem to get it to work. Can anyone help? Thank you. > Hello, > > When I send an email I want an recipeint notification telling me that the > email is read. I have followed Outlook instructions but I can't seem to get > it to work. Can anyone help? Thank you. Thankfully you don't get to control anyone's computer other than your own. If you want us to control your computer, enable Remote Desktop and give us the login credentials so we can take over your computer. Whether someone sends back a read receipt that you *requested* is THEIR choice, not yours. Read Receipts are at the discretion of the receiver. This means that If you send me an email and request a read receipt, I have my email client set up to let me know that you are requesting a read receipt. I then have the choice to either send you one, or not. The best you can really do is also request a "Delivery Reciept". This will trip the receiving mail system to send you an acknowledgement that your email has been accepted or denied. If it is accepted, you will know that the email has reached your requested mailbox destination and was delivered to the recipient. Nikki Peterson > Hello, > > When I send an email I want an recipeint notification telling me that the > email is read. I have followed Outlook instructions but I can't seem to > get > it to work. Can anyone help? Thank you. >> When I send an email I want an recipeint notification telling me >> that the email is read. I have followed Outlook instructions but I [quoted text clipped - 10 lines] > will know that the email has reached your requested mailbox > destination and was delivered to the recipient. Actually all a delivery receipt says is that the receiving mail host got your e-mail. It does NOT indicate that the e-mail got delivered to anyone's mailbox. For example, the mail host may accept the e-mail and even know it was deliverable (because the recipient's mailbox exists) but then slams into a blacklist that auto-deletes the message so it never arrives in the recipient's mailbox. A delivery receipt says nothing except that the receiving mail host got it. Most mail servers never bother to send back delivery receipts. Why? Because they already send back negative feedback in the form of NDRs (non-delivery reports). Not getting an NDR means the receiving mail host accepted your message. They see no need to send back positive feedback when the lack of negative feedback already provides that information. Don't expect many mail hosts to bother sending you anything back for a delivery receipt request. A delivery receipt says absolutely nothing about whether an e-mail ever reached the recipient's mailbox. Few mail hosts bother to send back a delivery receipt. Thanks for this and was very helpful. > >> When I send an email I want an recipeint notification telling me > >> that the email is read. I have followed Outlook instructions but I [quoted text clipped - 30 lines] > reached the recipient's mailbox. Few mail hosts bother to send back a > delivery receipt. Hi Nikki, Thank you very much with your feedback. As you mentioned I can recieved "Delivery Reciept" but I am unable to get this feature to work. I am using Outlook 2007. I went to options>email account options>tracking option>I HAVE CHECK>precess requests and reponses on arrival>precess receipt on arrival>read receipt>delivery receipt>ask me before sending a response. Please let me know if this is correct. > Read Receipts are at the discretion of the receiver. This means that > If you send me an email and request a read receipt, I have my [quoted text clipped - 16 lines] > > get > > it to work. Can anyone help? Thank you. Oh, I see. Try this: - Open Outlook - Open a NEW message - Select OPTIONS from the ribbon above Here is where you will find the Read and Delivery receipt options. Nikki > Hi Nikki, > [quoted text clipped - 27 lines] >> > get >> > it to work. Can anyone help? Thank you. - TOOLS menu - OPTIONS - EMAIL OPTIONS - TRACKING OPTIONS Just below the FOR ALL MESSAGES I SEND, REQUEST: Did you check the box next to: - Read Receipt - Delivery Receipt This is a Global setting that will place these options on ALL email you send. My other response is if you want to use the options only on the current email being sent. Nikki > Hi Nikki, > [quoted text clipped - 27 lines] >> > get >> > it to work. Can anyone help? Thank you. Hi Nikki, It looks like I have correctly check off the right options but I don't get a dialog for "delivery receipt" after I send an email. Helena > - TOOLS menu > - OPTIONS [quoted text clipped - 45 lines] > >> > get > >> > it to work. Can anyone help? Thank you. Read VanguardLH's reply. : Hi Nikki, : [quoted text clipped - 52 lines] : > >> > get : > >> > it to work. Can anyone help? Thank you. |
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