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MS Office Forum / Outlook / New Users / May 2008

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Add-in cannot be loaded OL07

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kapibarra - 23 May 2008 17:15 GMT
Every time I open Outlook 2007 I get an error
message regarding an add-in 'DCCExtensions' (DCCEXT32.DLL).  It says the
add-in cannot be loaded and has been disabled by Outlook.  I've been
getting this message ever since I uninstalled Winfax.  How do I make
this error stop appearing?  Thanks.

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kapibarra

Mary - 23 May 2008 19:22 GMT
Remove the addin from OL by using Trust Center, Addins.
http://office.microsoft.com/en-us/outlook/HA100341271033.aspx#14

> Every time I open Outlook 2007 I get an error
> message regarding an add-in 'DCCExtensions' (DCCEXT32.DLL).  It says the
> add-in cannot be loaded and has been disabled by Outlook.  I've been
> getting this message ever since I uninstalled Winfax.  How do I make
> this error stop appearing?  Thanks.
kapibarra - 23 May 2008 19:42 GMT
> Remove the addin from OL by using Trust Center, Addins.
> http://office.microsoft.com/en-us/outlook/HA100341271033.aspx#14

Thanks Mary for the suggestion.  I did as you recommend here, but the
message still appears when I start up outlook.  Anything else I can try
please?

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kapibarra

>> Every time I open Outlook 2007 I get an error
>> message regarding an add-in 'DCCExtensions' (DCCEXT32.DLL).  It says the
>> add-in cannot be loaded and has been disabled by Outlook.  I've been
>> getting this message ever since I uninstalled Winfax.  How do I make
>> this error stop appearing?  Thanks.
Diane Poremsky {MVP} - 24 May 2008 02:19 GMT
did you remove the correct addin?  if it is disabled, find and delete
extend.dat.  Or better yet, uninstall the winfax outlook integration since
it will not work with outlook 2007.

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Diane Poremsky [MVP - Outlook]
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>> Remove the addin from OL by using Trust Center, Addins.
>> http://office.microsoft.com/en-us/outlook/HA100341271033.aspx#14
[quoted text clipped - 8 lines]
>>> getting this message ever since I uninstalled Winfax.  How do I make
>>> this error stop appearing?  Thanks.
kapibarra - 28 May 2008 14:58 GMT
> did you remove the correct addin?  

Yes.

> if it is disabled, find and delete
> extend.dat.  

Yes, this fixed the problem.

> Or better yet, uninstall the winfax outlook integration
> since it will not work with outlook 2007.

I uninstalled all of Winfax program plus the Outlook integration, but
that alone did not fix the problem.  Deleting the extend.dat fixed it.
Thanks so much for your help!  :)

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kapibarra

 
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