strange video refresh problems

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Shaun - 08 Oct 2004 21:22 GMT

Currently have Office XP, in both word and powerpoint I'm
having strange problems when using pictures, in word the
picture sometimes completely disapear when scrolling
around and will randomly come back when refreshed, in
powerpoint the background and graphics goes all white on
the slides. THis problem seems to only happen in office,
photoshop, internet seems fine. Any hints?

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Echo S - 09 Oct 2004 03:54 GMT

I would first turn down hardware acceleration.

How to set graphics hardware acceleration back
http://www.rdpslides.com/pptfaq/FAQ00129.htm

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Echo [MS PPT MVP]
http://www.echosvoice.com

> Currently have Office XP, in both word and powerpoint I'm
> having strange problems when using pictures, in word the
[quoted text clipped - 3 lines]
> the slides. THis problem seems to only happen in office,
> photoshop, internet seems fine. Any hints?

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Larry - 09 Mar 2005 05:37 GMT

I am having the same problem. I think the problem is with the program and
not the video card. If I go into, Control Panel - Display - Settings -
Advanced - Troubleshoot and slow the hardware acceleration way down (almost
to the end) the problem goes away.

Larry

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Steve Rindsberg - 09 Mar 2005 16:49 GMT

> I am having the same problem. I think the problem is with the program and
> not the video card. If I go into, Control Panel - Display - Settings -
> Advanced - Troubleshoot and slow the hardware acceleration way down (almost
> to the end) the problem goes away.

That points to the video card as the problem then. By turning down the
acceleration you're telling Windows "Don't trust the video driver when it says
this card can do XXX. Do it yourself in software." The further you turn down
acceleration, the more XXX's you're telling Windows to handle instead of
letting the video card/driver do it.

It may only be a problem in PPT because PPT may be the only application that
tickles the guilty XXX in a way that makes it sneeze.

> Larry
>
[quoted text clipped - 5 lines]
> > the slides. THis problem seems to only happen in office,
> > photoshop, internet seems fine. Any hints?

-----------------------------------------
Steve Rindsberg, PPT MVP
PPT FAQ: www.pptfaq.com
PPTools: www.pptools.com
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