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MS Office Forum / General PowerPoint Questions / June 2005

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Why does Powerpoint close when I try to insert movie clips?

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Skippyjo - 17 Jun 2005 00:42 GMT
Help! my powerpoint closes with an error message saying "Microsoft Office
powerpoint encountered a problem and needs to close. Sorry for the
inconvience" when ever I try to put a movie clip in. How can I get round this?
Bill Dilworth - 17 Jun 2005 09:55 GMT
Hi SkippyJo,

Without knowing more, I would suggest a few basics.

Does this happen on all movies from various sources or just from one source?
Does the movie play in the media player?

Make sure that you are up to date on all windows and office Updates & SP's.
Make sure that your video driver is up to date via the card manufacturer's
website
Make sure your DirectX is current

This should get you started, post back with the results.

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> Help! my powerpoint closes with an error message saying "Microsoft Office
> powerpoint encountered a problem and needs to close. Sorry for the
> inconvience" when ever I try to put a movie clip in. How can I get round
> this?
Skippyjo - 17 Jun 2005 21:22 GMT
Thanks for your reply Bill

It seems to be happening with all movies. They are from the Kodak software,
taken on digital camera. Do they need to be in Movie player format?

What is DirectX?

Look forward to your reply...

Skippyjo

> Hi SkippyJo,
>
[quoted text clipped - 14 lines]
> > inconvience" when ever I try to put a movie clip in. How can I get round
> > this?
Echo S - 17 Jun 2005 21:51 GMT
It's probably an issue with a proprietary codec, then.

I'd suggest grabbing Austin's PFCMedia (Plays for Certain) and being done
with it! http://www.pfcmedia.com

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Echo [MS PPT MVP]
http://www.echosvoice.com

> Thanks for your reply Bill
>
[quoted text clipped - 25 lines]
> > > inconvience" when ever I try to put a movie clip in. How can I get round
> > > this?
 
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