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MS Office Forum / General PowerPoint Questions / January 2006

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Stops Responding when inserting Clip art

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Steve - 03 Jan 2006 03:59 GMT
Hi there

My PowerPoint 2003 has functioned normally for months.  Starting today, if I
select "Insert==>Picture==>Clip Art" or if I activate the task pane and go to
"Clip Art" there, PowerPoint simply stops responding.  I do not get an error
message, simply the hourglass.  I can wait 30 minutes, and nothing happens.  
When I go to the task manager to shut down PowerPoint, the task manager tell
me PowerPoint is running (it does not say "Not Responding."

I've tried "Help==>Detect and Repair" and "Help==>Check for Updates."

I use PowerPoint 2003 SP2, XP Professional 5.1.2600 SP 2.

Thanks
Echo S - 03 Jan 2006 21:45 GMT
Are you connected to the internet when you try to do this?

Are you connected to your network when you try to do this? I suspect PPT is
trying to locate clips on the network and can't find the network drive....

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Echo [MS PPT MVP]
http://www.echosvoice.com

> Hi there
>
[quoted text clipped - 15 lines]
>
> Thanks
Steve - 06 Jan 2006 14:50 GMT
Yes I am.  Because it seems to work at the office but not while I'm connected
at the house, I'm betting it is Norton "protecting" me.  

Thanks for the suggestion.

Steve

> Are you connected to the internet when you try to do this?
>
[quoted text clipped - 20 lines]
> >
> > Thanks
Echo S - 11 Jan 2006 05:20 GMT
Ah, yeah, Norton. Try this, then:

Norton Anti-Virus and Office
http://www.rdpslides.com/pptfaq/FAQ00387.htm

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Echo [MS PPT MVP]
http://www.echosvoice.com

> Yes I am.  Because it seems to work at the office but not while I'm
> connected
[quoted text clipped - 32 lines]
>> >
>> > Thanks
 
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