PowerPoint cause svchost.exe use 100% of system resources

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Corey Adkinson - 25 May 2006 16:41 GMT

When typing text into a new slide, the svchost.exe wil peak at a 100% and
momentarily lock up the computer. I have reloaded the OS and applied all of
the patches and service packs as well as all of the office updates. I
unistalled Office XP and installed Office 2003 and still have the same
problem. Virus definitions are up to date and a virus scan has been ran
numerous times. Any ideas?

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Corey Adkinson

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Steve Rindsberg - 25 May 2006 23:05 GMT

> When typing text into a new slide, the svchost.exe wil peak at a 100% and
> momentarily lock up the computer. I have reloaded the OS and applied all of
> the patches and service packs as well as all of the office updates. I
> unistalled Office XP and installed Office 2003 and still have the same
> problem. Virus definitions are up to date and a virus scan has been ran
> numerous times. Any ideas?

Have a look here:

PowerPoint gets the SLOWS
http://www.rdpslides.com/pptfaq/FAQ00114.htm

-----------------------------------------
Steve Rindsberg, PPT MVP
PPT FAQ: www.pptfaq.com
PPTools: www.pptools.com
================================================

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Corey Adkinson - 31 May 2006 22:34 GMT

Thanks, but none of these solutions worked. Any more idea's? One thing I did
find out was, if the network cable was unplugged, it functioned properly. I
went as far as swapping out the network card and I still had the same
problem.

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Corey Adkinson

> > When typing text into a new slide, the svchost.exe wil peak at a 100% and
> > momentarily lock up the computer. I have reloaded the OS and applied all of
[quoted text clipped - 13 lines]
> PPTools: www.pptools.com
> ================================================

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Steve Rindsberg - 01 Jun 2006 19:46 GMT

> Thanks, but none of these solutions worked. Any more idea's? One thing I did
> find out was, if the network cable was unplugged, it functioned properly. I
> went as far as swapping out the network card and I still had the same
> problem.

That's interesting ... that suggests a couple things.

1) A default printer driver that's installed on the network rather than
locally. This can make PowerPoint grumpy. Try installing a driver for a
printer locally and make it your default printer.

2) Possibly a font that's been installed from the network but is no longer
available there. Check your fonts folder to see if any of the fonts have
shortcut icons (little arrow in lower left corner of icon). Check to see where
the shortcuts point and verify that the fonts are still actually there. If
not, uninstall the font.

-----------------------------------------
Steve Rindsberg, PPT MVP
PPT FAQ: www.pptfaq.com
PPTools: www.pptools.com
================================================

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picardmeister@gmail.com - 01 Jun 2006 20:24 GMT

I've never seen the problem you're reporting before, but have you tried
using http://www.sysinternals.com/Utilities/ProcessExplorer.html?

You can take a look at all your instances of svchost.exe and which
services each is hosting. If you double click on one and go to the
Threads tab, you can see how much CPU time each thread is chewing up.

>From that, you can try killing that service and seeing if the problem

goes away.

> Thanks, but none of these solutions worked. Any more idea's? One thing I did
> find out was, if the network cable was unplugged, it functioned properly. I
[quoted text clipped - 20 lines]
> > PPTools: www.pptools.com
> > ================================================

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