ms org chart error msg

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macro media - 23 Jun 2006 08:01 GMT

Hi all,

I'm trying to edit an org chart in a powerpoint pres. and getting the
message: "The microsoft org chart server application can't be found. Contact
your system administrator to install this server application".
I've seen the posts redirecting everybody to the same page:
http://www.rdpslides.com/pptfaq/FAQ00236.htm
I've downloaded and installed the org chart 2.0 app and still get the same
message.
I don't have NAV installed, we use etrust. The pc is a windows xp pro
running on a network with server 2003.
I've also tried to log as a local admin and uninstall powerpoint and org
chart 2.0 and install it again, but didn't help.
Can anybody help me?

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Thanks everybody!

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Echo S - 23 Jun 2006 14:07 GMT

Which version of PPT are you using, and what are you doing when you get the
error message?

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Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances http://www.oreilly.com/catalog/powerpointannoy/
PPTLive! Sept 17-20, 2006 http://www.pptlive.com

> Hi all,
>
[quoted text clipped - 11 lines]
> chart 2.0 and install it again, but didn't help.
> Can anybody help me?

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macro media - 23 Jun 2006 15:48 GMT

Hi,

I've got office 2003, powerpoint 2003.
Just trying to open a presentation that has quite a lot of org charts. So
when I double click in one the error message shows up.

Signature

Thanks everybody!

> Which version of PPT are you using, and what are you doing when you get the
> error message?
[quoted text clipped - 14 lines]
> > chart 2.0 and install it again, but didn't help.
> > Can anybody help me?

Reply to this Message

Echo S - 23 Jun 2006 19:02 GMT

Hm. I'm not sure what the issue is, but you maight try disabling etrust and
see if that takes care of it. Also try registering Org Chart after you
install it. The FAQ has info on reregistering Graph, I think -- you'd do Org
Chart the same way (but you'd of course use the Org Chart EXE file).

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> Hi,
>
[quoted text clipped - 23 lines]
>> > chart 2.0 and install it again, but didn't help.
>> > Can anybody help me?

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macro media - 27 Jun 2006 11:23 GMT

Hi Echo S,

thanks for your feedback. Yes I did try to disable etrust and did
re-register org chart but in vain, the problem remains.
I'll try a full installation (from image) and see how it goes.

Signature

Thanks everybody!

> Hm. I'm not sure what the issue is, but you maight try disabling etrust and
> see if that takes care of it. Also try registering Org Chart after you
[quoted text clipped - 28 lines]
> >> > chart 2.0 and install it again, but didn't help.
> >> > Can anybody help me?

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Big12 - 12 Jul 2006 21:29 GMT

Did you ever get an answer on this? I'm having the same problem.

Thanks,

Big12

> Hi all,
>
[quoted text clipped - 10 lines]
> chart 2.0 and install it again, but didn't help.
> Can anybody help me?

Reply to this Message

Big12 - 12 Jul 2006 21:30 GMT

Please let me know....thanks

> Hi all,
>
[quoted text clipped - 10 lines]
> chart 2.0 and install it again, but didn't help.
> Can anybody help me?

Reply to this Message

macro media - 28 Aug 2006 07:18 GMT

Hi all,

Sorry for delay in comming back. The problem was fixed by deleting some
fonts from the pc. Although the error was different the same solution as in
other cases before has worked.
Many thanks Echo S

Signature

Thanks everybody!

> Please let me know....thanks
>
[quoted text clipped - 12 lines]
> > chart 2.0 and install it again, but didn't help.
> > Can anybody help me?

Reply to this Message

Steve Rindsberg - 28 Aug 2006 15:48 GMT

> Hi all,
>
> Sorry for delay in comming back. The problem was fixed by deleting some
> fonts from the pc. Although the error was different the same solution as in
> other cases before has worked.
> Many thanks Echo S

Oho, that's interesting. Thanks for coming back with this solution. I'll add
it to the FAQ right away.

-----------------------------------------
Steve Rindsberg, PPT MVP
PPT FAQ: www.pptfaq.com
PPTools: www.pptools.com
================================================

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Echo S - 28 Aug 2006 18:19 GMT

Woooooow. Thanks for following up with that!

Signature

> Hi all,
>
[quoted text clipped - 23 lines]
>> > chart 2.0 and install it again, but didn't help.
>> > Can anybody help me?

Reply to this Message