screen turns green and freezes up when importing movie files

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An INSORB User - 26 Jun 2006 22:42 GMT

Over half the time my screen turns partially green and the computer freezes
up when I attempt to import a movie into Powerpoint. Any ideas? In advance,
thanks.

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Bill Dilworth - 26 Jun 2006 23:38 GMT

First suggestion is to make sure all updates have been installed. Check
Office, Windows, Windows Media Player (depending on PPT version) and
DirectX.

If, after updating all these, you still have problems, you may want to try
setting your video hardware acceleration down a few notches and see if it
still errors/locks.

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Bill Dilworth
A proud member of the Microsoft PPT MVP Team
Users helping fellow users.
http://billdilworth.mvps.org
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vestprog2@ Please read the PowerPoint FAQ pages.
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> Over half the time my screen turns partially green and the computer
> freezes
> up when I attempt to import a movie into Powerpoint. Any ideas? In
> advance,
> thanks.

Reply to this Message