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MS Office Forum / General PowerPoint Questions / August 2006powerpoint 2002 crashing
Hope someone can help We are using Powerpoint 2002 sp3 with all updates and since end of last week this has been crashing. This was a network install and was working fine before. When powerpoint crashes it saves a tmp file but does not offer any document recovery with these like for example excel or word does. The user claims that he has been saving and when it has crashed today it has reverted right back to the original presentation and all saves lost ? We are experiencing problems with our file server at the moment and the user has copied his ppt onto his hard drive. However the default path in options was a server location ? My own copy of the same version is also now crashing and will not open ? THe install file is on a different network drive and not on the problem server ? Any ideas please !?? Should I switch off fast saves ? Thanks in advance. You should definitely switch off "fast save"! It often leads to corruption and nearly always to bloated files. Even if its not the problem this time it should be off  SignatureDid that answer the question / help? _____________________________ John Wilson Microsoft Certified Office Specialist http://www.technologytrish.co.uk/ppttipshome.html > Hope someone can help > [quoted text clipped - 17 lines] > > Thanks in advance. Also this may help - http://www.rdpslides.com/pptfaq/#name_PowerPoint_Crashes_Without_Error_Message SignatureDid that answer the question / help? _____________________________ John Wilson Microsoft Certified Office Specialist http://www.technologytrish.co.uk/ppttipshome.html > You should definitely switch off "fast save"! It often leads to corruption > and nearly always to bloated files. Even if its not the problem this time it [quoted text clipped - 21 lines] > > > > Thanks in advance. Thanks for the links and advice, seems much better with fast saves off however still not sure why document recovery pane does not offered you receovered files in powerpoint like it does in word or excel. Cannot see any use for the tmp files it generates ? > Also this may help - > http://www.rdpslides.com/pptfaq/#name_PowerPoint_Crashes_Without_Error_Message [quoted text clipped - 34 lines] >> > >> > Thanks in advance. Carolyn, I ahte to say it but saving presentations to a sever is an invitation to problems. :-( Recommend to your users that they save presentations to the local hard drive and then copy them to the server. Austin Myers MS PowerPoint MVP Team Provider of PFCMedia http://www.pfcmedia.com > Hope someone can help > [quoted text clipped - 18 lines] > > Thanks in advance. Thanks for the advice - what is strange is that the user s problems seemed to worsen working on his hard drive as he disconnected due to server issues !! Fast saves are off now and seems much better. > Carolyn, > [quoted text clipped - 29 lines] >> >> Thanks in advance. |
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