Some workmates can't see PPT graphics

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Tommy - 03 Oct 2006 15:39 GMT

I've created a PPT 2003 show with jpgs. Every computer in the office
(supposedly) has the same OS version (Win XP) and same Office version, but
there are two computers (out of 7) that can't see the PPT jpgs. Any idea
where to start looking for the problem ... and the solution?

TIA!

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John Wilson - 03 Oct 2006 16:16 GMT

Two things to try

1. Make sure that all service packs are loaded (especially if they have 2003 )
2. If that doesnt solve it try notching back hardware accelleration (right
click desktop>properties>settings>advanced>troubleshoot)

Signature

Did that answer the question / help?
_____________________________
John Wilson
Microsoft Certified Office Specialist
http://www.technologytrish.co.uk/ppttipshome.html

> I've created a PPT 2003 show with jpgs. Every computer in the office
> (supposedly) has the same OS version (Win XP) and same Office version, but
> there are two computers (out of 7) that can't see the PPT jpgs. Any idea
> where to start looking for the problem ... and the solution?
>
> TIA!

Reply to this Message

Tommy - 04 Oct 2006 15:34 GMT

Thanks, John -

I'm replying with the same basic message I just used to reply to Chris.
(Don't know whether you get reply notices via e-mail or not)

they see the outline of a box with a small red x - classic indication of not
being able to display a graphic.

I've discovered that the computers with this problem are running Windows
2000 - as are many of the computers I'll need to send PPTs to!

I run Windows XP pro. Is there anything I can do with the PPT to enable them
to see the JPGs?

Thanks,

Tommy

> Two things to try
>
[quoted text clipped - 8 lines]
> >
> > TIA!

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Chris_E - 04 Oct 2006 10:28 GMT

Hi Tommy

What do they see instead? Nothing? Black image? Red Cross?

Chris

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Tommy - 04 Oct 2006 15:32 GMT

they see the outline of a box with a small red x - classic indication of not
being able to display a graphic.

I've discovered that the two computers with this problem are running Windows
2000 - as are many of the computers I'll need to send PPTs to!

I run Windows XP pro. Is there anything I can do with the PPT to enable them
to see the JPGs?

Thanks!

> Hi Tommy
>
> What do they see instead? Nothing? Black image? Red Cross?
>
> Chris

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Steve Rindsberg - 04 Oct 2006 17:23 GMT

> they see the outline of a box with a small red x - classic indication of not
> being able to display a graphic.
>
> I've discovered that the two computers with this problem are running Windows
> 2000 - as are many of the computers I'll need to send PPTs to!

If you want to send a known-bad example, I'll be happy to have a look at it
under Win2k (SP4) in either PPT 2000 or 2003.

email this note in the body text and a simplified PPT as attachment to steve
at-sign pptools ittybittydot com

I've never run into any XP vs Win2K issues like this, but that's not to say
that there aren't any, just that it's not a common problem.

-----------------------------------------
Steve Rindsberg, PPT MVP
PPT FAQ: www.pptfaq.com
PPTools: www.pptools.com
================================================

Reply to this Message

Tommy - 07 Oct 2006 18:00 GMT

OK, Steve - I've sent a sample PPT. Thanks, in advance, for any help!

> > they see the outline of a box with a small red x - classic indication of not
> > being able to display a graphic.
[quoted text clipped - 16 lines]
> PPTools: www.pptools.com
> ================================================

Reply to this Message

Steve Rindsberg - 07 Oct 2006 22:04 GMT

> OK, Steve - I've sent a sample PPT. Thanks, in advance, for any help!

Hmm. Haven't received it, Tommy. Is it possible that it's too large for your
outgoing mailbox? A lot of ISPs won't allow > 2mb or so.

> > > they see the outline of a box with a small red x - classic indication of not
> > > being able to display a graphic.
[quoted text clipped - 16 lines]
> > PPTools: www.pptools.com
> > ================================================

-----------------------------------------
Steve Rindsberg, PPT MVP
PPT FAQ: www.pptfaq.com
PPTools: www.pptools.com
================================================

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Chris_E - 05 Oct 2006 09:43 GMT

Last time I saw this was using PPT2000 on Win2000.

Not seen it on PPT2003 under XP

You've maybe seen this already, but this may give you some pointers...

http://www.pptfaq.com/FAQ00064.htm

Best regards

Chris

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