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MS Office Forum / General PowerPoint Questions / November 2006odd text effect?
Hello, Occasionally when using PowerPoint 2003 on a PC with Windows XP Pro with a 3GHz processor and 1GB RAM I find following. 1. the words in a sentence appear on top of each other and/or appear condensed into a small graphic blob. 2. if I run the presentation again these effects are absent. Any idea why this happens? Thanks Geoff Geoff, Sounds like a font problem to me. A missing or corrupted font maybe. If this happens have a look at Format - Replace Fonts. Look for a font with a ? icon next to it. Replace that font. It could be something else though, I've read that turning down hardware acceleration helped in some cases.  SignatureLuc Sanders (MVP - PowerPoint) > Hello, > [quoted text clipped - 11 lines] > > Geoff >Geoff, >Sounds like a font problem to me. A missing or corrupted font maybe. >If this happens have a look at Format - Replace Fonts. Look for a font with >a ? icon next to it. Replace that font. >It could be something else though, I've read that turning down hardware >acceleration helped in some cases. Thanks for the suggestions Luc - will have a look and get back. Cheers Geoff >Geoff, >Sounds like a font problem to me. A missing or corrupted font maybe. >If this happens have a look at Format - Replace Fonts. Look for a font with >a ? icon next to it. Replace that font. >It could be something else though, I've read that turning down hardware >acceleration helped in some cases. Luc, When I select Format / Replace font, do I look for a ? next to the font names in the replace drop down box? If so, there are non there. Cheers Geoff > >Geoff, > >Sounds like a font problem to me. A missing or corrupted font maybe. [quoted text clipped - 7 lines] > When I select Format / Replace font, do I look for a ? next to the > font names in the replace drop down box? Look for question mark icons next to the fonts in the UPPER of the two list boxes. That displays the fonts used by the presentation. The lower list box displays the fonts present on your computer (never with ? icons, since, being there, they're all there. <g> ) While you're at it, check for multiple fonts with the same name. The Replace Fonts dialog probably won't show this but a peek into your fonts folder might help. Some programs exhibit exactly the behavior you've described when there's both a TT and Type1 version of the font installed. Oh, and does the problem go away when you select a different font for the troubled text? > If so, there are non there. > > Cheers > > Geoff ----------------------------------------- Steve Rindsberg, PPT MVP PPT FAQ: www.pptfaq.com PPTools: www.pptools.com ================================================ >> >Geoff, >> >Sounds like a font problem to me. A missing or corrupted font maybe. [quoted text clipped - 22 lines] > >> If so, there are non there. Steve, There are no fonts with ? in the upper box. Problem is that the this effect is not one I can reproduce at will and if I re-run the presentation it usually disappears so even if I wait until it happens and then change the fonts - its disappearance may not be due to the font change! I have been given following suggestions from the private PPT NG. Have you had any success with any of them? Cheers Geoff Step 1 Start PowerPoint with safe mode =============================== 1. Click Start and then click Run. 2. In the Run dialog box, type in "powerpnt /safe" without quotation marks. Please note, there is a space before /safe. 3. Click OK to start PowerPoint with the /safe switch. 4. Then click File->Open to open the PPT file and check if this issue recurs. Step 2 Change the printer driver to Generic/Text printer driver ============================== 1. Click Start, point to Settings, click Printers, and then double-click Add Printer. 2. Follow the instructions on the screen. 3. Select from Generic from the list in Manufacturer. 4. Select Generic/Text Only from the list of Printers. 5. Follow the succeeding instructions. 6. After installing it, right click the Generic/Text Only printer icon and click Set as Default. 7. Launch PowerPoint and see if the problem still persists. Step 3 Update the video driver to the latest version ========================== Please update the video driver to the latest version. Step 4 Use another user account ========================== To test this issue in a new user account may help us to identify if this issue is caused by corrupt user profile. Please create a new user account to log on and check if the issue recurs. Step 5 Reduce graphics hardware acceleration ===================== 1. Right-click the desktop, and then click Properties on the menu. 2. Click the Settings tab, and then click Advanced. 3. Click the Troubleshoot tab. 4. Move the Hardware Acceleration slider until it is one notch to the right of None, the Basic acceleration setting. 5. Click OK, and then click Close. 6. Check if the issue recurs. If the suggestions don't help, please help us collect more information for further troubleshooting: 1. Have you updated Office and Windows to the latest version? 2. Does this issue happen to a specific ppt file or does this issue happen to every ppt file on the machine? >> Cheers >> [quoted text clipped - 5 lines] >PPTools: www.pptools.com >================================================ > There are no fonts with ? in the upper box. > [quoted text clipped - 5 lines] > I have been given following suggestions from the private PPT NG. Have > you had any success with any of them? Haven't had the problem myself in a long long time, so I haven't had occasion to ry them. Haven't heard from you, though, on whether there are multiple fonts with the same font name in your fonts folder. You might want to use a font management utility for this, as the two fonts might have different file names but have the same internal name (ie, what shows up in the font dialog box). > Cheers > [quoted text clipped - 65 lines] > >PPTools: www.pptools.com > >================================================ ----------------------------------------- Steve Rindsberg, PPT MVP PPT FAQ: www.pptfaq.com PPTools: www.pptools.com ================================================ >> There are no fonts with ? in the upper box. >> [quoted text clipped - 13 lines] >for this, as the two fonts might have different file names but have the same >internal name (ie, what shows up in the font dialog box). Steve, I have looked but couldn't see any duplicate names - will try to find a font management utility - do you have one in mind? Cheers Geoff >> Cheers >> [quoted text clipped - 71 lines] >PPTools: www.pptools.com >================================================ > >Haven't heard from you, though, on whether there are multiple fonts with the same > >font name in your fonts folder. You might want to use a font management utility [quoted text clipped - 5 lines] > I have looked but couldn't see any duplicate names - will try to find > a font management utility - do you have one in mind? I'd start with the Typography extension available at http://www.microsoft.com/typography/TrueTypeProperty21.mspx It won't give you a list of all the fonts on the system, but all you really need to do is examine any thaty seem likely to be the same font (name) in different font files, and then only the one(s) that suffer from what we might term "font englobulation" in your presentation. >I'd start with the Typography extension available at > [quoted text clipped - 4 lines] >and then only the one(s) that suffer from what we might term "font englobulation" in >your presentation. Steve, Since I cannot imagine ever using the fonts named as problem fonts, i.e. Myriad Condensed Web (TrueType) and 4 varieties of Myriad Web fonts, this is not likely to be the problem is it? Cheers Geoff > >I'd start with the Typography extension available at > > [quoted text clipped - 10 lines] > i.e. Myriad Condensed Web (TrueType) and 4 varieties of Myriad Web > fonts, this is not likely to be the problem is it? Why speculate on whether it's possible that they might be causing trouble when it's so easy to test? But yes, rogue fonts can cause all sorts of problems ... I once had what I was convinced was a horrible computer virus, but the symptoms only played up when I had a certain customer file open. It turned out that they'd embedded a bad font in the presentation and when it installed itself on presentation-open, all hell broke loose. ----------------------------------------- Steve Rindsberg, PPT MVP PPT FAQ: www.pptfaq.com PPTools: www.pptools.com ================================================ >Why speculate on whether it's possible that they might be causing trouble when it's >so easy to test? [quoted text clipped - 4 lines] >presentation and when it installed itself on presentation-open, all hell broke >loose. OK - point taken. I have removed the fonts which the font utility said were faulty - but am still getting the problem. I have noticed the following. ppt file on a CD was giving this effect. I copied it to my hard disk and it did not give the effect - could this be a clue? Cheers Geoff >----------------------------------------- >Steve Rindsberg, PPT MVP >PPT FAQ: www.pptfaq.com >PPTools: www.pptools.com >================================================ > >Why speculate on whether it's possible that they might be causing trouble when it's > >so easy to test? [quoted text clipped - 12 lines] > ppt file on a CD was giving this effect. I copied it to my hard disk > and it did not give the effect - could this be a clue? Interesting. What are the embeddability properties of the font in question ( that MS Typography extension will tell you). And are the fonts embedded in the PPT? ----------------------------------------- Steve Rindsberg, PPT MVP PPT FAQ: www.pptfaq.com PPTools: www.pptools.com ================================================ >> >Why speculate on whether it's possible that they might be causing trouble when it's >> >so easy to test? [quoted text clipped - 15 lines] >Interesting. What are the embeddability properties of the font in question ( that MS >Typography extension will tell you). And are the fonts embedded in the PPT? Steve, You mean the font for the word that is truncated? I will have to wait until it happens again! Cheers Geoff >----------------------------------------- >Steve Rindsberg, PPT MVP >PPT FAQ: www.pptfaq.com >PPTools: www.pptools.com >================================================ > >> >Why speculate on whether it's possible that they might be causing trouble when it's > >> >so easy to test? [quoted text clipped - 20 lines] > You mean the font for the word that is truncated? I will have to wait > until it happens again! Yes, that's the one. ----------------------------------------- Steve Rindsberg, PPT MVP PPT FAQ: www.pptfaq.com PPTools: www.pptools.com ================================================ >> ppt file on a CD was giving this effect. I copied it to my hard disk >> and it did not give the effect - could this be a clue? > >Interesting. What are the embeddability properties of the font in question ( that MS >Typography extension will tell you). And are the fonts embedded in the PPT? Steve, I now have a couple of images of the truncated texts - I will email you them. Both egs are Times New Roman Bold and both disappear when the ppt is run again. The fonts can be but are not embedded. My well be a good idea to embed all fonts being used - but is it possible to use VBA? Cheers Geoff >----------------------------------------- >Steve Rindsberg, PPT MVP >PPT FAQ: www.pptfaq.com >PPTools: www.pptools.com >================================================ > >> ppt file on a CD was giving this effect. I copied it to my hard disk > >> and it did not give the effect - could this be a clue? [quoted text clipped - 12 lines] > My well be a good idea to embed all fonts being used - but is it > possible to use VBA? Every Windows system will have Times New Roman (in regular, bold, ital and bold ital) so embedding the fonts doesn't seem like it'd help anything. You might try temporarily removing all of the fonts but the absolute basics from your fonts folder (copying them to another folder then deleting them from \Fonts, of course). This is out of date but should get you started: Make sure my chosen fonts are available http://www.pptfaq.com/FAQ00256.htm ----------------------------------------- Steve Rindsberg, PPT MVP PPT FAQ: www.pptfaq.com PPTools: www.pptools.com ================================================ >Every Windows system will have Times New Roman (in regular, bold, ital and bold ital) so >embedding the fonts doesn't seem like it'd help anything. [quoted text clipped - 3 lines] > >This is out of date but should get you started: Thanks for the info Steve. Cheers Geoff >Make sure my chosen fonts are available >http://www.pptfaq.com/FAQ00256.htm [quoted text clipped - 4 lines] >PPTools: www.pptools.com >================================================ >Haven't heard from you, though, on whether there are multiple fonts with the same >font name in your fonts folder. You might want to use a font management utility >for this, as the two fonts might have different file names but have the same >internal name (ie, what shows up in the font dialog box). Steve, I have tried a font utility now and not too clear what to do?! It shows 5 problem fonts and recopmmends their removal. They are Myriad Condensed Web (TrueType) and 4 varieties of Myriad Web fonts. I've never heard of these and cannot imagine that I have ever used them so it's not likely that they cause the problem - is it? Cheers Geoff > >Haven't heard from you, though, on whether there are multiple fonts with the same > >font name in your fonts folder. You might want to use a font management utility [quoted text clipped - 10 lines] > fonts. I've never heard of these and cannot imagine that I have ever > used them so it's not likely that they cause the problem - is it? Copy them to another folder then delete them from your fonts folder; worst case, you can simply reinstall them, as long as you have backup copies. ----------------------------------------- Steve Rindsberg, PPT MVP PPT FAQ: www.pptfaq.com PPTools: www.pptools.com ================================================ >> >Haven't heard from you, though, on whether there are multiple fonts with the same >> >font name in your fonts folder. You might want to use a font management utility [quoted text clipped - 13 lines] >Copy them to another folder then delete them from your fonts folder; worst case, you >can simply reinstall them, as long as you have backup copies. OK! Will do this. Cheers Geoff >----------------------------------------- >Steve Rindsberg, PPT MVP >PPT FAQ: www.pptfaq.com >PPTools: www.pptools.com >================================================ > Problem is that the this effect is not one I can reproduce at will and > if I re-run the presentation it usually disappears so even if I wait > until it happens and then change the fonts - its disappearance may not > be due to the font change! This will sound weird, but try reapplying the template. SignatureEcho [MS PPT MVP] http://www.echosvoice.com What's new in PPT 2007? http://www.echosvoice.com/2007.htm Fixing PowerPoint Annoyances http://www.oreilly.com/catalog/powerpointannoy/ >> Problem is that the this effect is not one I can reproduce at will and >> if I re-run the presentation it usually disappears so even if I wait >> until it happens and then change the fonts - its disappearance may not >> be due to the font change! > >This will sound weird, but try reapplying the template. Echo, thanks for the thought - but I have hundreds of ppt files and it seems top appear ar random. Any vba way of reapplying the remplate for them all?! Geoff I had the same issue with the words on top of each other and condensed into a small graphic blob. I've just read your topic and realised I have the "Generic / Text only" printer installed. I've removed it and installed a HP one. All the trouble is gone like a charm. > I had the same issue with the words on top of each other and condensed > into a small graphic blob. > I've just read your topic and realised I have the "Generic / Text only" > printer installed. I've removed it and installed a HP one. All the > trouble is gone like a charm. Thanks for posting that. Just thought I'd mention that if you have another use for the Generic/Text printer driver, you can leave it installed but set a more normal printer driver as your default printer. That should keep the Text driver and PPT out of one another's faces. ----------------------------------------- Steve Rindsberg, PPT MVP PPT FAQ: www.pptfaq.com PPTools: www.pptools.com ================================================ |
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